Sales Engineer

Sales Duluth, Georgia A3 Communications

Established in 1955, The Cook & Boardman Group is the nation’s premier provider of architectural doors and frames, door hardware and related building specialty products in addition to complete systems integration services. We provide solutions for commercial and multi-family residential building applications. With more than forty convenient locations throughout the United States, we are uniquely positioned to provide the best entry and IT solutions for new construction, renovation and upgrade projects. We offer local service with a national presence.



The Sales Engineer is the primary technical and security engineering resource for the sales team. 

Essential Functions

  • Preparation of timely and accurate engineered solutions for a variety of integrated security solutions; including: access control, CCTV/IP video surveillance, intrusion detection, identity management, electronic locking hardware, biometrics and associated infrastructure
  • Generation of technical Scopes of Work (SOW) and detailed design narratives for engineered solutions and associated cost estimates up to and over $250k
  • Manage engineering and estimation process to include interfacing with multiple representatives of sales, marketing, management, vendor and customer teams
  • Responsible for engineering and the associated cost estimate for mid-level, large and complex integrated security projects
  • Analyze blueprints, construction drawings and technical/functional design specifications to prepare compliant engineered solutions and associated cost estimates
  • Perform needs analysis meetings and job site walks with customers and the sales team
  • Research emerging technologies in physical security market and train sales staff on new offerings/solutions
  • Develop engineered solutions that map customer business requirements to security technology solutions
  • Technical advisor and product advocate during the sales/engineering process
  • Interface with product and distribution partners to obtain systems, device and equipment pricing during engineering process
  • Support the sales team by participating in technical discussions and meetings with customers and product partners
  • Support the sales team in activities and technical presentations in front of prospects and customers
  • Maintain quality assurance by following organization standards
  • Organize solution reviews and internal technical meetings
  • Daily verbal and written communication with the sales team
  • Other relative duties as assigned

Minimum Qualifications

  • Bachelor’s Degree, or an equivalent combination of education/experience
  • Current and valid US driver’s license
  • At least 3+ years in a pre-sales support/estimating position with access control and CCTV/IP video surveillance, or hands-on physical security industry experience
  • Must pass pre-employment background check and drug test

Knowledge, Skills and Abilities

  • Some CAD and/or Visio experience preferred
  • Basic understanding of server, storage and networking architectures
  • Industry certifications
  • The ability to work in a dynamic team environment with expanding customer base
  • Excellent time management, multi-tasking and prioritization skills
  • Ability to eliminate sales obstacles through creative and adaptive approaches
  • Ability to complete assigned tasks with minimal supervision
  • Ability to manage deadlines and have excellent follow-up skills in order to drive tasks to completion
  • Must be professional and polished in appearance and be comfortable speaking to small groups of managers and technical and/or facility personnel

Physical Demands 

Spends more than 2/3 of time standing, kneeling/crouching/stooping, using hands and reaching. Spends approximately 1/3 of time walking and talking/hearing. Frequent lifting required of items 25-50 pounds. 

Work Environment  

May be exposed to variable weather conditions. Other conditions may include proximity to forklifts or other heavy machinery and using various tools and hardware. Worker may be subject to frequent heavy lifting.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



The Cook & Boardman Group is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 336-768-8872 x2 or by sending an email to [email protected]