Director of Credit & Collections

Accounting & Finance Winston Salem, North Carolina Cook & Boardman


Established in 1955, The Cook & Boardman Group is the nation’s premier provider of architectural doors and frames, door hardware and related building specialty products in addition to complete systems integration services. We provide solutions for commercial and multi-family residential building applications. With more than forty convenient locations throughout the United States, we are uniquely positioned to provide the best entry and IT solutions for new construction, renovation and upgrade projects. We offer local service with a national presence.

Description


Summary

The Director of Credit & Collections is responsible for leading the overall credit function, designing and implementing processes to improve cash flow and reduce receivables.  Oversees the corporate credit department and works closely with district and branch leadership.

Minimum Qualifications

  • 4 year degree required
  • Minimum 5 years of experience with credit and collections, preferably in a construction environment
  • Strong mathematical, analytical and accounting skills
  • Minimum of 5 years supervisory experience required
  • Ability to travel to other Cook and Boardman locations (~10%)

Knowledge, Skills and Abilities

  • Strong leadership and positive interpersonal skills
  • Must have excellent verbal and written communication skills
  • Ability to interpret complex legal documents
  • Strong knowledge of lien laws and bonding requirements
  • Strong Excel skills and experience with multiple ERP systems
  • Experience automating processes within a credit department desired
  • Experience with multiple locations preferred

Essential Functions

  • Establish and monitor policies and procedures for credit and collections that ensure compliance with GAAP and all applicable laws and industry regulations, while supporting achievement of company’s sales goals
  • Design and implement processes to help the company improve cash flow and receivables
  • Create strategies and objectives for department, in line with company’s strategic initiatives
  • Collaborate with District and Branch Leadership and collections personnel to ensure company objectives are met
  • Negotiate with customers as needed for past due accounts
  • Provide regular reporting of high priority collections activity/customers/key performance metrics to management
  • Manage third party relationships that are part of cash receipt process (bank and credit card)
  • Manage and mentor corporate credit and collections team

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and fax machines. Other conditions may include proximity to forklifts or other heavy machinery and using various tools and hardware.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to talk or hear.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

 

 

The Cook & Boardman Group is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 336-768-8872 x2 or by sending an email to [email protected]. For employment or internship application purposes - If you contact us in relation to your employment prospects, we will use your personal information to consider you for current and future employment opportunities and to contact you with respect to employment opportunities at CBG that you have expressed an interest in. • By selecting the Careers link you will be directed to a third-party recruitment services website, currently Jobvite.com (“Recruitment Provider”). Your use of the Recruitment Provider’s services is governed by the Recruitment Provider terms of service and privacy policy available through the Recruitment Provider’s website. For employment consideration we may collect and process: Identifiers. Such as a real name, alias, postal address, telephone number, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers, requirement for any sponsorship, applicable background checks, including criminal background checks, and drug testing (we will send you a request for your authorization), and any other information you include on your application, your resume, or that you provide to us during the hiring process. Professional or employment-related information. Such as current or past job history, performance evaluations, applicable coursework, certifications, or other role specific questions.