Project Manager

Project Management Charlotte, North Carolina Cook & Boardman

Established in 1955, The Cook & Boardman Group is the nation’s premier provider of architectural doors and frames, door hardware and related building specialty products in addition to complete systems integration services. We provide solutions for commercial and multi-family residential building applications. With more than forty convenient locations throughout the United States, we are uniquely positioned to provide the best entry and IT solutions for new construction, renovation and upgrade projects. We offer local service with a national presence.


Our Project Managers (PMs) work closely with assigned sales representatives to stay abreast of customer needs on each active project. While maintaining stellar relationships with our clients, PMs are responsible for: timely communication, gaining approvals of final schedules, processing change orders, adhering to project schedules, tracking hardware deliveries, coordinating and attending meetings, creating innovative solutions, solving problems, soliciting feedback and keeping all project documentation organized and filed correctly. Additionally, at times, our PMs also seek out new business opportunities.

Essential Functions

  • Receives telephone calls, emails and other correspondence from customers and coordinates response with assigned salesperson assuring reply within 24 hours
  • Corresponds and follows up with customers by sending final door, hardware or other schedules for approval
  • Assures a prompt return and communicates changes and progress of schedule
  • Contacts customer before each job site delivery to assure proper scheduling of delivery and assures all logistics regarding delivery commitments are fulfilled
  • Coordinates job site meetings to assure that salesperson is able to attend according to the customer’s schedule and requirements
  • Attends meetings and takes notes of meeting when salesperson cannot attend
  • Proactively anticipates customer needs and actively and periodically solicits feedback on Cook and Boardman performance
  • Participates in developing solutions for customers and salesperson with technical issues involving hardware and door products
  • Monitors production schedules
  • Keeps project files orderly and efficiently
  • Manages any project changes, revisions, revised purchase orders and changes order documents and Comsense files to show revisions
  • Attends weekly sales meetings to provide information or input for any customer services issues
  • All other duties as assigned

Minimum Qualifications

  • 2-year degree in Engineering, Construction Engineering, Construction Management, Construction Technology, or equivalent experience
  • Proficient in Microsoft Products, including but not limited to Excel, Word, and Outlook
  • Functional and working knowledge of computers
  • Must pass pre-employment background check and drug screen

Knowledge, Skills & Abilities

  • Knowledge of Division 8 and Division 10
  • Ability to read and understand construction contracts
  • Effective time management skills
  • Effective communication skills both verbal and in writing, good mathematical skills
  • Strong organizational skills
  • Self-motivated and proactive
  • Winning attitude
  • Ability to multi-task
  • Detail oriented
  • Professional and polished in both appearance and speech 

Physical Demands

Must be able to lift up to 50 lbs.

Work Environment

This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May occasionally require driving to project sites. 

Please apply by submitting your resume via this job posting. EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.