Branch Operations Manager at H&H Door Company

Management Victoria, Texas H&H Door Company

Established in 1955, The Cook & Boardman Group is the nation’s premier provider of architectural doors and frames, door hardware and related building specialty products in addition to complete systems integration services. We provide solutions for commercial and multi-family residential building applications. With more than forty convenient locations throughout the United States, we are uniquely positioned to provide the best entry and IT solutions for new construction, renovation and upgrade projects. We offer local service with a national presence.





Position will assist in oversight, direction and management of all day to day facets of business. Monitors sales activity to ensure profitability within the Branch as is associated with The Cook & Boardman Group as a company; and helps establish operational goals while staying abreast of changing needs within the organization and Branch. Supervisory roles includes multiple employees from all departments. 

Essential Functions 

  • This position will require managing the door, frame and hardware scope of work on multiple projects in addition to the management responsibilities required below
  • Works with Sales Manager to assist in developing solutions for customers with technical issues involving hardware and door products
  • Sets a professional example for all Team Members in areas of personal character, commitment, organizational and selling skills, and work habits
  • Reviews and manages personnel assignments and performance goals of direct reports
  • Assign, Instruct, Train as well Provide direction to Office and Warehouse Personnel as required to ensure proper performance in their roles
  • Reviews the following on a recurring basis: productions reports, employee attendance reports, and other reports and documents related to organizational operation 
  • Assists Sales Manager by monitoring project estimates and assist with follow up to close work for the branch as needed
  • Monitors current inventory to insure sufficient quantities are available 
  • Monitors and ensures on time delivery and/or job completion 
  • Assists in preparation of annual preliminary budget for Branch, monitors compliance to the final approved budget and works to ensure financial expectations of budget are met
  • Reviews budget variances and discrepancies with department managers
  • Works to ensure excellent customer relations, both with internal and external customers
  • Meets and develops relationships with key supplier reps and industry professionals that interact with the Branch
  • Assists with personnel management duties while consulting with corporate Human Resources and District Manager
  • Reviews accounts receivables and assists with collections as necessary
  • Performs other related duties as assigned by District Manager

Minimum Qualifications 

  • Bachelor's Degree or equivalent industry experience
  • 5-7 years of experience in distribution management or related type of building/construction materials required 
  • Experience in commercial doors, frames, hardware preferred
  • Prior experience interacting with contractors and industry professionals Required
  • Intermediate to advanced level of experience in Microsoft Word, PowerPoint, Excel and Outlook Required

Knowledge, Skills and Abilities  

  • Excellent communication skills
  • Ability to motivate others
  • Excellent oral and written communication skills, competency in grammar and excellent attention to detail
  • Ability to build strong working relationships at all levels, internal and/or external to the organization
  • Proven leadership and ability to drive sales

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to talk, hear and see.  The employee frequently is required to stand; walk; use hand to finger, handle or feel; and reach with hands and arms. 

Work Environment  

This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 

Qualification Requirements 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. 




The Cook & Boardman Group is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 336-768-8872 x2 or by sending an email to [email protected]. For employment or internship application purposes - If you contact us in relation to your employment prospects, we will use your personal information to consider you for current and future employment opportunities and to contact you with respect to employment opportunities at CBG that you have expressed an interest in. • By selecting the Careers link you will be directed to a third-party recruitment services website, currently (“Recruitment Provider”). Your use of the Recruitment Provider’s services is governed by the Recruitment Provider terms of service and privacy policy available through the Recruitment Provider’s website. For employment consideration we may collect and process: Identifiers. Such as a real name, alias, postal address, telephone number, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers, requirement for any sponsorship, applicable background checks, including criminal background checks, and drug testing (we will send you a request for your authorization), and any other information you include on your application, your resume, or that you provide to us during the hiring process. Professional or employment-related information. Such as current or past job history, performance evaluations, applicable coursework, certifications, or other role specific questions.