Established in 1955, The Cook & Boardman Group is the nation’s premier provider of architectural doors and frames, door hardware and related building specialty products in addition to complete systems integration services. We provide solutions for commercial and multi-family residential building applications. With more than forty convenient locations throughout the United States, we are uniquely positioned to provide the best entry and IT solutions for new construction, renovation and upgrade projects. We offer local service with a national presence.
Description
Summary The Regional Operations Support Manager plays a crucial role in bolstering the effectiveness and efficiency of the Operations Department. Working closely under the guidance of the Regional Operations Manager, this role is instrumental in implementing strategic initiatives, optimizing operational processes, and ensuring the achievement of operational excellence across the region. The position requires a dynamic, proactive individual who thrives in a fast-paced environment and is committed to continuous improvement and operational innovation. |
Essential Functions - Act as the primary support to the Regional Operations Manager, assisting in the management and execution of operational strategies.
- Coordinate with various departments to facilitate smooth operation processes and ensure the alignment of operational activities with overall organizational goals.
- Assist in the oversight of strategic initiatives aimed at enhancing operational efficiency, safety compliance, and profitability within the region.
- Support the implementation of training programs, safety protocols, and quality standards across all operational sites.
- Conduct regular analysis of operational data to identify trends, forecast needs, and recommend improvements.
- Engage with team members across all levels to promote a culture of continuous improvement, collaboration, and high performance.
- Participate in the development and monitoring of performance metrics to evaluate the effectiveness of operational strategies and initiatives.
- Provide regular reports to the Regional Operations Manager on operational progress, challenges, and achievements.
- Represent the Operations Department in cross-functional meetings, providing insights and updates on operational initiatives and progress.
- Facilitate communication and information flow between the regional operations team and other departments to ensure cohesive operational efforts.
- Other relative duties as assigned
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Minimum Qualifications - Bachelor’s degree in Operations Management, Business Administration, or related field preferred.
- 3+ years of experience in operations, with a proven track record of supporting operational excellence and team management.
- Previous experience in the commercial door, hardware, and system integration industry highly desirable.
- Strong proficiency in Microsoft Office Suite and experience with Comsense or similar operational management software.
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Knowledge, Skills and Abilities - Excellent communication and interpersonal skills to effectively collaborate with all levels of the organization.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Demonstrated leadership abilities with a focus on mentorship and team development.
- Capacity to manage multiple projects simultaneously while maintaining attention to detail.
- Flexibility to travel as needed within the region to support operational initiatives and site visits.
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Physical Demands While performing the duties of this job, the employee is regularly required to talk, hear and see. The employee frequently is required to stand; walk; use hand to handle or feel; and reach with hands and arms. Frequent lifting required of items 5-25 pounds, and occasional lifting of up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. |
Work Environment This job operates in both a professional office and warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May occasionally require driving to project sites. Conditions will include proximity to forklifts or other heavy machinery and using various tools and hardware. Subject to frequent heavy lifting. May be exposed to variable weather conditions, including hot and cold temperatures. |
Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. |
EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. |
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The Cook & Boardman Group is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 336-768-8872 x2 or by sending an email to [email protected].
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Identifiers. Such as a real name, alias, postal address, telephone number, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers, requirement for any sponsorship, applicable background checks, including criminal background checks, and drug testing (we will send you a request for your authorization), and any other information you include on your application, your resume, or that you provide to us during the hiring process.
Professional or employment-related information. Such as current or past job history, performance evaluations, applicable coursework, certifications, or other role specific questions.
