Technical Writer

Technology Boston, Massachusetts


Description

EPAM Continuum is looking for an exceptional Technical Writer to join its multidisciplinary team of engineers, designers, and strategists to work in our Boston office’s Technology Practice.

Who We Are:

EPAM Continuum integrates business, design, and technology consulting to focus on accelerating breakthrough ideas into meaningful impact. Driving transformation in today’s world requires a uniquely constructed network of connected teams, working across silos, to help tackle our client’s biggest challenges. This is core to our DNA.

The EPAM Continuum network of teams is made up of multi-disciplinary professionals with diverse experiences, including design & business strategists, architects, product, service, & interaction designers, technologists, data analysts, prototypers, and electrical, mechanical, & software engineers.

Some of the world’s most well-respected brands and organizations rely on EPAM Continuum as their innovation partner, including American Express, Bose, Fisher-Price, Herman Miller, Johnson & Johnson, Nestle, PepsiCo, Procter & Gamble, Reebok, Samsung, Southwest Airlines, and UnitedHealthcare.

We want to meet great people who are interested in working in a global firm where culture matters and curiosity is valued. We work collaboratively. We think globally. We’re passionate. We firmly believe that we can advance lives and bring businesses into the future.  And we make it happen every day.

Who You Are:

We’re searching for an experienced Technical Writer to join our team.  As an ideal candidate, you have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.

Objectives of the Role:

  • Develop comprehensive documentation that meets organizational standards
  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
  • Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
  • Evaluate current content and develop innovative approaches for improvement
  • Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements
  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
  • Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
  • Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration

Skills and Qualifications:

  • Bachelor’s degree in a relevant technical field
  • 2-4 years’ industry experience as an effective technical writer
  • Proven ability to quickly learn and understand complex topics
  • Previous experience writing documentation and procedural materials for multiple audiences
  • Excellent written and verbal communication skills in English, with a keen eye for detail
  • Experience working with engineering to improve the user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
  • Proven ability to handle multiple projects simultaneously, with an eye for prioritization