Indirect Lending Assistant Manager
Description
Indirect Lending Assistant Manager
Consumers Credit Union is looking to hire a passionate Indirect Lending Assistant Manager to join our team. In this role, you will lead a sales and service driven team promoting Consumers culture, team engagement and growth of the indirect loan program.
What you will be doing:
- Implement growth strategies for indirect lending which support the credit union's mission, vision, and goals.
- Support the Indirect Manager as needed.
- Manage the indirect lending and funding process including program structure, service, quality, efficiency, and accuracy.
- Coach indirect buyers and support the development of a sales driven underwriting team.
- Optimize efforts in credit quality, documentation, loan origination processes, dealer management, system optimization, product management, and sales of indirect loans.
- Work collaboratively with all Credit Union departments including but not limited to Loan Servicing, Operations, Retail Sales, IT, Compliance, Collections, HR, Training and Marketing on strategic initiatives.
- Assist in education and promotion of Direct to Indirect Program to retail.
- Drive data driven analysis to support decision quality, yield, growth, efficiency, and dealer performance.
- Assist in managing dealer incentive expense.
- Participate in dealer events and outside sales.
- Handle member contact including loan interviewing, approvals/denials within authority limits; assist in resolving member complaints.
- Review loan decisions and provide training support to other employees as needed.
- Stay current on economic conditions and industry trends affecting consumer lending.
- Develop and monitor action plans supporting the credit union's strategic goals.
- Support Indirect Program Manager with achievement of growth, income, delinquency and charge off goals.
- Monitor competitor offerings and assist in product and rate development.
- Prepare lending reports and develop departmental procedures.
- Conduct loan file audits to ensure quality and policy compliance.
What you will bring to the table:
- Bachelor's degree preferred with 3+ years lending experience required
- Dealership experience preferred – indirect, dealership finance and/or dealership management
- Leadership experience preferred
- Understanding and experience with credit risk and loan underwriting
- Strong communication, organizational and customer service skills
- Demonstrated ability to support strategic initiatives
- Working knowledge of federal and state lending laws
- Outside sales experience preferred
- Collections experience helpful
- Knowledge of credit union products and services
- Familiarity with loan regulations and Credit Union policies.
What you didn't know about the team:
At Consumers, you're joining a team that works closely together and counts on one another. You'll find the people here enjoy an unusual high level of camaraderie.
Perks:
Consumers offers outstanding health, dental, and vision plans and an excellent health insurance plan, which features low copays at the doctor and a low deductible for major medical. A 401(k) plan that provides a 100 percent match up to your first 10 percent of contribution following 60 days of employment. Plus generous paid time off, paid gym memberships, in-house training, wellness programs, life coaches, tuition reimbursement, and more. And don’t forget, loan discounts.
We are committed to Equal Employment Opportunity.
We are a proud Veteran & Military Friendly Employer.