Conrex Careers

Description

CONREX is a leader in the Single-Family Rental industry, and we believe that our employees are our greatest strength. We are seeking a Maintenance Dispatcher to join our team in Charleston, SC.

Duties include but are not limited to:

• Dispatch scheduled work requests to the Maintenance Technicians, and outside vendors.
• Our ideal candidate will be skilled in understanding customers situations and translating them into requirements for dispatching the right employee or vendor to fulfil the job required.
• Review work orders inputted by our tenants daily.
• Ensure we have all necessary information to assess the problem and dispatch accordingly.
• Responsible for scheduling work orders which have been submitted by tenants
• Follow up with the Maintenance Technicians and vendors to ensure that scheduled tasks are completed on scheduled and on time.
• Responsible for making follow up calls with tenants after work has been completed to ensure customer satisfaction.
• Work with Market Managers to ensure all technicians and vendors follow the established procedures for corrective and preventive maintenance.

Minimum requirements include:

• 1+ years of related experience and/or training; or equivalent combination of education and experience.
• Bilingual – English and Spanish (preferred)
• Working knowledge of Microsoft Outlook and Excel.
• Good communication skills.
• Highly motivated.
• Perform well under pressure.
• Always maintain a positive attitude.
• Excellent interpersonal and communication skills.
• Comfortable in working with computers.
• Basic Technical knowledge about property management.
• Passion for serving as the customer advocate.
• Comfortable with ambiguity and operating in a fast-paced, changing environment.
• Takes initiative and accountability.

Equal Opportunity Employer