Market Support Technician (Part-Time)

Field Operations Cincinnati, Ohio


Market Support Technician

Job Summary

As an integral member of the market property management team, the Market Support Technician will assist Regional Directors, Market Leaders, Inspectors and Technicians by completing key task to enable each market to function at its highest capacity.

Note: This is a part-time position with expected hours to be between 20-29/wk. 

Key Activities

  • Check on homes to verify and validate prospect feedback
  • Assist in utility inspections
  • Install, remove and troubleshoot lockboxes
  • Perform move-in inspection before resident takes occupancy of home
  • Verify HOA, HUD, City and other municipality inspections
  • First line validation for scammers, squatters and vacancy checks
  • Increased responsibilities including inspections of renovations and turnovers and work order assignments, upon successful grasp of other day-to-day activities
  • Other Ad-hoc duties, as requested

Key Performance Metrics

  • On-time performance of tasks
  • Effective, professional and courteous communication to managers and other teammates

Minimum Qualifications

  • Excellent organizational and communication skills
  • Reliable form of transportation to perform stated duties
  • Ability to work as part of a team environment
  • Willingness to learn and develop within the property management industry
  • Preference given to those with prior construction, maintenance or property management experience

Job Behaviors and Technical Skills

Safety & Security:

  • Observes safety and security procedures
  • Uses equipment and materials properly
  • Reports potentially unsafe conditions


  • Responds to requests for service and assistance
  • Follows instructions and responds to management direction
  • Requires minimal supervision in completion of tasks
  • Meets attendance and punctuality requirements
  • Displays understanding of how job relates to others


  • Communicates effectively with managers and teammates
  • Informs manager when the job is completed
  • Advises manager when task is not suitable for completion


Equal Opportunity Employer