Conrex Careers

Description

CONREX is a leader in the Single-Family Rental industry, and we believe that our employees are our greatest strength. We are seeking an experienced Evictions Specialist to join our team onsite in Charleston, SC. 

Job Summary:

• Our company is an industry leader, and we believe that our employees are our greatest strength.
• We are looking for someone who has the drive, experience, and skills to continue our expanding Collections team.
• Adhere to strict State and Federal eviction guidelines
• Continuously updating Conrex Tracking systems (QuickBase, MRI, etc.) with legal updates from attorneys.
• Negotiating payoff deadlines and payment plans, making sure all systems are consistent with this information for follow up, tracking and reporting purposes.
• Completing legal notices and legal payment options for residents.
• This position must be filled by someone who is comfortable speaking to attorneys and works well under pressure

Key Accountabilities & Activities

Monitoring Resident and Attorney Performance

• Review resident documentation and payment trends daily.
• Communicate with Attorney for each market for continuous updates and reflect them in Conrex tracking systems
• Report any settlement options or court issues to Supervisor.
• Responsible for Evictions inbox and answering emails timely.
• Report any known causes of account discrepancies to Supervisor
• Assist with eviction questions from residents.
• Monitor credit and collection trends to management.

Evictions daily Operations (Process and Systems) improvement

• Identify resident payments and communicate to the appropriate market attorney
• Assist with updating MRI legal status changes
• Assist with a variety of projects and perform other duties as assigned
• Outbound legal notices and Outbound calls to residents in last stages of eviction
• Create and manage Eviction payment options with residents
• Adhere always to fair housing laws
• Treat all tenant with utmost respect and courtesy

Key Outcomes

• Perform well under pressure.
• Accomplishment of KPI goals by year end

Preferred Education and Experience

• At least 2 years of experience in collections or paralegal services
• Prior experience in high volume data entry
• Prior experience working in a Call Center environment dealing with large volume of calls daily
• Spanish Speaking -Preferred but not required

Competencies (Behaviors and Technical Skills)

• PC skills including a proficiency in Microsoft Excel and Microsoft Word
• Excellent math skills
• Must be results-oriented and persistent when faced with obstacles
• Must be able to function effectively in a high paced, high demand environment.
• Must be able and willing to work extended hours as the business need requires.
• Strong work ethic (example: attendance, dependability, etc.)

Equal Opportunity Employer