Senior Manager, Global Partner Enablement
Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever found a new favourite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s the power of data in motion in action—giving organisations instant access to the massive amounts of data that is constantly flowing throughout their business. At Confluent, we’re building the foundational platform for this new paradigm of data infrastructure. Our cloud-native offering is designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organisation. With Confluent, organisations can create a central nervous system to innovate and win in a digital-first world.
We’re looking for self-motivated team members who crave a challenge and feel energised to roll up their sleeves and help realise Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact.
About the Role:
What You Will Do:
- Design, build, and implement creative partner enablement programs that focus on the mutual customer and partner value
- Coordinate the delivery of business and technical enablement programs for the Confluent partner community
- Ensure partner readiness and skills adoption through the Confluent Partner Program
- Track, report and analyze partner enablement programs for effectiveness
- Partner with cross-functional Confluent teams to develop and improve enablement engagement playbooks that align with our acceleration of the customer journey
- Partner with global partner leadership to identify knowledge gaps across the partner ecosystem through ongoing needs assessments and roll out targeted programs to address those needs
- Represent partner enablement programs and offerings at internal and external events
- Leverage Confluent Sales, Professional Services, and Marketing teams as appropriate for content changes and updates
- This role’s focus will be on solution integrators (SIs) at the global and regional level.
What You Will Bring:
- Related experience and/or training or equivalent combination of education and experience
- Experience developing technical enablement, content, curriculum, or marketing materials
- Direct partner integration or management experience with a keen understanding of partner ecosystem business models
- Experience handling customer-facing and partner escalation issues
- Cross-functional collaborator with exceptional general management skills and the ability to build relationships within an organization
- Excellent written and communication skills as well as customer-facing relationship development skills
- Ability to handle ambiguity and adapt to new, fast-changing situations
- A high level of energy, enthusiasm, engagement, and commitment to action
- Demonstrated analytical and problem-solving skills
- Ability to work well individually and within cross-functional, geographically dispersed teams
What Gives You an Edge:
- Experience with global solution integrators such as Deloitte, Accenture and Tata Consultancy Services (TCS)
- Experience with major cloud providers such as GCP, AWS and Azure
- Prior experience with Big Data technologies (e.g. Kafka, Hadoop, Spark, etc.)
Come As You Are
At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.
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