Concorde Entertainment Group Careers

Description

ABOUT THE POSITION 

Bridgette Bar is looking for a host to fill out their team on a full-time permanent basis. Hosts are responsible for several functions including, but not limited to, greet all guests in a prompt and friendly manner, ring in takeout and execute curbside pickup orders, seat guests, and responsible for the overall flow of the restaurant. If you enjoy a fast-paced professional work environment, are flexible, and are looking to meet some great people along the way, this is the job for you.

WHO WE ARE 

Concorde Group first entered Calgary’s hospitality scene in 1987 and 36 years later has grown to become one of Canada’s largest and most diverse hospitality companies.            

Since opening in 2016, Bridgette Bar has received numerous awards and recognition including appearances on Canada’s Best 100 Restaurants, Avenue Magazine, the Calgary White Hat Restaurant award, and more. Our drink list is a creative catalogue of crushable cocktails, high-octane originals, craft beers, and a wine list that both hedonists and geeks will appreciate. For our food, you won’t find us using descriptors like seasonal, fresh, or locally sourced because all of those are a given. All set in a historic, mid-century inspired setting to keep things interesting.   

WHAT WE OFFER 

• • Hourly wage: $16.55/hour
  • Tips
  • Overtime pay eligibility
  • Company-wide food & beverage discount & access to frequent local business discounts/specials

WHAT YOU’LL DO 

• • Welcome and greet guests at the door in a prompt and friendly manner.
  • Answer text messages, receive and record reservations accurately in a pleasant and attentive manner. 
  • Answer questions about food, beverages and other restaurant functions and services over the phone and in person.
  • Maintain cleanliness of front desk area, restocking supplies and ensuring menus are organized.
  • Communicate with servers as to when next tables are going to be arriving.
  • Monitor and observe guests dining experience, ensuring guests are satisfied with the food and service. Respond promptly and courteously to any requests.
  • Assist with settling bills and processing any credit, debit or cash transactions as required.
  • Thank guests for their visit as they exit the restaurant and invite them to return.
  • Be ready and willing to provide support as needed to ensure the smooth and efficient operation of the restaurant as directed by the manager in charge.
  • Assist in arranging transportation for guests if required.
  • Execute ad-hoc tasks are required.

WHAT YOU HAVE 

• • 1 years’ experience is preferred but not required.
  • Has worked with the Open Table program before, preferred not required.
  • Strong English communication skills with ability to establish and develop relationships with team members, partners, and customers.
  • Basic knowledge of dining room and service procedures and functions.
  • Basic math skills, can handle money, and operate a point-of-sale system.
  • Valid Ontario ProServe certification obtained within 30 days of starting.
  • Ability to maintain professionalism, control, and composure in difficult and stressful situations.
  • Ability to work in a standing position for long periods of time (up to 5 hours).
  • Must be over 19 as alcohol service and open scheduling availability is a requirement.

WHO YOU ARE  

• • Personable, upbeat, and confident individual with a problem-solving mindset.
  • Team player with great multi-tasking skills and eager to learn.
  • Well organized with a strong attention to detail and exceptional time management.
  • Takes ownership of duties, shows initiative and is proactive.
  • Leads by example with a positive attitude, great personal hygiene, a high level of dress, and a welcoming demeanor.
  • Flexible: must be willing to work a variety of hours, including days, evenings as well as weekends and holidays based on the business needs.

If you are a current employee of a Concorde Group venue you must first discuss your candidacy for the position with your direct manager. Once you have obtained your managers’ support, please submit your resume outlining your relevant experience and qualifications through Jobvite and indicate that you are a current Concorde Group employee on the application form. *This job description is intended as a summary of the primary responsibilities and qualifications for this position. The job description may not be entirely inclusive of all duties or qualifications required of an individual in this position.