Concorde Entertainment Group Careers

Description

ABOUT THE POSITION    

Wildhorse is looking for experienced beer tub and shooter tray attendants to fill out their team on a full-time seasonal contract for the duration of the Calgary Stampede. Beer tub and shooter tray attendants are responsible for several functions including, but not limited to, providing exceptional customer service to all guests in a prompt and friendly manner, following all laws and regulations regarding liquor service, and setting up/stocking your station.    

WHO WE ARE       

The Wildhorse Saloon is your destination for the greatest Stampede Party in Calgary. Located in the heart of downtown, we’ve got daily concerts, western barbecue, Double Zero pizza, a non-stop dance floor, our own outdoor midway, and 20+ bars serving drinks that will knock your boots off!       

WHAT YOU’LL GET       

• • Hourly Wage: $15.00 an hour
  • Tips.
  • 25% Company-wide food & beverage discount & access to frequent local business discounts/specials

WHAT YOU’LL DO       

• • Consistently execute drink production according to established principles and practices.
  • Provide the highest level of customer service to all guests, while maintaining a personable and professional image representative of company values.
  • Adapt to different personalities of clients, vendors, and coworkers to maintain high service levels and efficient operations.
  • Ensure all services and orders delivered within the beer tub/tray are charged correctly.
  • Maintain effective cost and portion controls to meet profit goals.
  • Guarantee station/tray is kept organized and clean at all times.
  • Ensure drink times are in line with the company guidelines.
  • Fully understand and comply with all federal, provincial, and municipal regulations that pertain to health, safety, and labor requirements of the company, employees, and guests.
  • Execute ad-hoc administrative and operational duties as required.
  • Work overtime when needed and assist the workload of others.

WHAT YOU HAVE        

• • 1+ years’ serving or bartending experience in a high-volume environment required.
  • Strong English communication skills and outgoing personality with ability to establish and develop relationships with both guests and team members.
  • Basic math skills, can handle money, and operate a point-of-sale system.
  • A valid Alberta ProServe Certification obtained prior to starting.
  • Ability to maintain professionalism, control, and composure in difficult and stressful situations.
  • Ability to work in a standing position for long periods of time.
  • Capacity to safely lift and easily maneuver trays of food or beverages frequently weighing up to 20 to 25 pounds.
  • Over 18 years of age as alcohol service and late-night availability is a requirement.

If you are a current employee of a Concorde Group venue you must first discuss your candidacy for the position with your direct manager. Once you have obtained your managers’ support, please submit your resume outlining your relevant experience and qualifications through Jobvite and indicate that you are a current Concorde Group employee on the application form. *This job description is intended as a summary of the primary responsibilities and qualifications for this position. The job description may not be entirely inclusive of all duties or qualifications required of an individual in this position.