Doorstaff

National 10th Calgary, AB


Description

Position at National 10th

POSITION SUMMARY

National 10th is looking for experienced Doorstaff to fill out their team on a full-time permanent basis. Join the National team and put your outgoing personality and security skills to use in a fast-paced environment. As one of the first points of contact for guests, the door/security team is responsible for making all patrons feel welcome. During the evening Doorstaff/security are responsible for ensuring patrons are safe while enjoying their time at National.

RESTAURANT SUMMARY

We got a remodel! Your favorite downtown location has a new look and feel to it. At National on 10th, we strive to create the best place to eat, drink, and play. Come in and experience our new games area and karaoke spot. As well as heading downstairs to our spacious 8-lane bowling alley for some competitive fun. 

COMPENSATION

  • Competitive Hourly Wage
  • Gratuities
  • Extended health benefits after 90 days for employees working 28+ hours per week
  • 25% Company-wide food & beverage discount & access to frequent local business discounts/specials

DUTIES & ESSENTIAL RESPONSIBILITIES

  • Greet and assist all patrons treating them as welcome guests.
  • Check for proper identification ensuring all patrons are of legal age and uphold age restriction
  • Respectfully refuse admittance to underage and intoxicated clientele.
  • Control line ups and ensure a clear exit for departing guests.
  • Complete and maintain proper capacity counts as set forth by the fire department and AGLC, informing management of counts throughout evening.
  • Maintain entrance cleanliness, ensuring safe accessibility of the venue.
  • Ensure you are maintaining strong lines of communication with bartenders/servers/support staff.
  • Monitor customers to ensure their safety and the safety of staff and property.
  • Assist in closing procedures, such as light cleaning and bussing, and informing patrons of last call, ensuring all guest have left the building.
  • Ensure that no customer leaves with property or beverages.
  • Extend a “Thank You” and assist departing guests with arranging for transportation or locating their friends and belongings as necessary.

QUALIFICATIONS, KNOWLEDGE & SKILLS REQUIRED

  • Previous Door / Security experience is considered an asset. 
  • Personable and assertive individual interested in gaining hospitality experience.
  • Strong communication skills and out-going personality with ability to establish and develop relationships with both guests and employees.
  • Strong team player, punctual for shifts and reliable to execute work as assigned.
  • ProServe and ProTect Certificates are required but can be obtained within 30 days of starting.
  • Ability to fluently communicate in both written and verbal English
  • Ability to maintain professionalism, control, and composure in difficult and stressful situations.
  • Be able to work in a standing position for long periods of time.
  • Be able to safely lift and easily maneuver items frequently weighing up to 50 pounds.
  • Must be over 18 and open scheduling availability is a requirement.

BEHAVIOURS REQUIRED

  • Personable, upbeat, and confident individual with a problem-solving mindset.
  • Team player with great multi-tasking skills and eager to learn.
  • Well organized with a strong attention to detail and exceptional time management
  • Takes ownership of duties, shows initiative and is proactive.
  • Leads by example with a positive attitude, great personal hygiene, a high level of dress, and a welcoming demeanor.
  • Flexible: must be willing to work a variety of hours, including days, evenings as well as weekends and holidays based on the business needs.

If you are a current employee of a Concorde Group venue you must first discuss your candidacy for the position with your direct manager. Once you have obtained your managers’ support, please submit your resume outlining your relevant experience and qualifications through Jobvite and indicate that you are a current Concorde Group employee on the application form. *This job description is intended as a summary of the primary responsibilities and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.


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