Serving Assistant
Description
ABOUT THE POSTION
Bridgette Bar is looking for a serving assistant to fill out their team on a full-time contract. Serving assistants are responsible for several functions including, but not limited to: assisting staff with delivering drinks, maintaining a full understanding of the menu, running food to the appropriate tables and being able to describe each dish, table maintenance, stocking the bar, server stations and pass, washroom checks and sanitization of the restaurant. If you enjoy a fast-paced professional work environment, are flexible, and are looking to gain service experience, this is the job for you.
WHO WE ARE
Concorde Group first entered Calgary’s hospitality scene in 1987 and 36 years later has grown to become one of Canada’s largest and most diverse hospitality companies.
Since opening in 2016, Bridgette Bar has received numerous awards and recognition including appearances on Canada’s Best 100 Restaurants, Avenue Magazine, the Calgary White Hat Restaurant award, and more. Our drink list is a creative catalogue of crushable cocktails, high-octane originals, craft beers, and a wine list that both hedonists and geeks will appreciate. For our food, you won’t find us using descriptors like seasonal, fresh, or locally sourced because all of those are a given. All set in a historic, mid-century inspired setting to keep things interesting.
WHAT WE OFFER
- Hourly wage: $16.55/hour
- Tips
- Overtime pay eligibility
- Company-wide food & beverage discount & access to frequent local business discounts/special
WHAT YOU’LL DO
- Assist restaurant staff in setting up the restaurant.
- Help maintain cleanliness & order of all restaurant surfaces.
- Assist staff in maintaining and stocking supplies including but not limited to: retrieving ice, polishing cutlery, running food, clearing tables and taking payments.
- Assist servers with taking orders when needed.
- Help servers with any table set up they may need to ensure guests have a smooth dining experience.
- Check food for accuracy on the expo line before delivering food to tables in a timely manner
- Assist servers with maintaining and stocking all areas of the restaurant. This includes but it not limited to: polishing cutlery, plate ware, and glassware; stocking napkins, roll ups, and washroom supplies; sweeping, moping and wiping down all major surfaces.
- Efficiently clear and clean tables to facilitate guest turnover.
- Welcome and greet guests at the table when needed.
- Be ready to answer any questions about food, beverages or other restaurant functions and services.
- Advise guests of their designated server and ensure that the server is aware of new guests in their section when applicable.
- Be ready and willing to provide support as needed to ensure the smooth and efficient operation of the restaurant as directed by the FOH Manager.
- Execute any other tasks required.
WHAT YOU HAVE
- 1 year previous full-service restaurant experience is required
- Wine and cocktail knowledge is considered an asset.
- Strong English communication skills with ability to establish and develop relationships with team members, partners, and customers.
- Basic knowledge of dining room and service procedures and functions.
- Basic math skills, can handle money, and operate a point-of-sale system.
- Valid Ontario ProServe certification obtained within 30 days of starting.
- Ability to maintain professionalism, control, and composure in difficult and stressful situations.
- Ability to work in a standing position for long periods of time (up to 5 hours).
- Must be over 19 as alcohol service and open scheduling availability is a requirement.
WHO YOU ARE
- Personable, upbeat, and confident individual with a problem-solving mindset.
- Team player with great multi-tasking skills and eager to learn.
- Well organized with a strong attention to detail and exceptional time management.
- Takes ownership of duties, shows initiative and is proactive.
- Leads by example with a positive attitude, great personal hygiene, a high level of dress, and a welcoming demeanor.
- Flexible: must be willing to work a variety of hours, including days, evenings as well as weekends and holidays based on the business needs.
If you are a current employee of a Concorde Group venue you must first discuss your candidacy for the position with your direct manager. Once you have obtained your managers’ support, please submit your resume outlining your relevant experience and qualifications through Jobvite and indicate that you are a current Concorde Group employee on the application form. *This job description is intended as a summary of the primary responsibilities and qualifications for this position. The job description may not be entirely inclusive of all duties or qualifications required of an individual in this position.