Concorde Entertainment Group Careers

Description

ABOUT THE POSITION  

National 17th Ave is looking for an experienced server to fill out their team on a part-time or full-time permanent basis. Servers are responsible for several functions including, but not limited to, providing exceptional customer service to all guests in a prompt and friendly manner, following all laws and regulations regarding liquor service, processing transactions, payments, and handling cash, while maintaining cleanliness in all areas of the restaurant. If you enjoy a fast-paced work environment, are flexible, and are looking to meet some great people along the way, this is the job for you. Sunday availability is preferred.  

WHO WE ARE  

On Calgary’s bustling 17th Avenue, our original National location has been a popular hangout since its doors first opened. Long communal tables and ample seating make it the perfect place to meet new people, and to gather with friends. The food menu is big and well-considered, and dishes pair well with our curated selection of craft beers from small North American brewers. Two huge bars and a robust wine & cocktail menu round out your options. This location also boasts a lively, sun-drenched patio in the warmer seasons.  

 WHAT YOU’LL GET  

• • Competitive hourly wage
  • Gratuities
  • Duty meals
  • Extended health benefits after 90 days for employees working 28+ hours per week
  • 25% Company-wide food & beverage discount & access to frequent local business discounts/specials

WHAT YOU’LL DO  

• • Create, mix, pour, garnish, and serve alcoholic and non-alcoholic beverages for the bar and restaurant guests.
  • Consistently execute drink production principles and practices, ensuring that all recipes and practices are followed.
  • Provide the highest level of customer service to all guests, while maintaining a personable and professional image representative of the restaurant’s values.
  • Building and maintaining regular clientele.
  • Adapt to different personalities of clients, vendors, and coworkers to maintain high service levels and efficient operations.
  • Ensure all services and orders delivered within the bar operation are charged for correctly.
  • Maintain effective cost and portion controls to meet profit goals.
  • Ensure all surfaces and equipment are kept clean and in excellent condition through personal inspection and by following the restaurant’s preventative maintenance programs.
  • Ensure drink times are in line with the restaurant guidelines.
  • Assist in table service as a main duty.
  • Assist in placing product orders and ensure fresh product through a detailed and updated order guide.
  • Fully understand and comply with all federal, provincial, and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.
  • Work overtime when needed and assist the workload of others.
  • Execute ad-hoc administrative and operational duties are required.

WHAT YOU HAVE     

• • 1 year bartending experience is preferred.
  • Strong English communication skills with ability to establish and develop relationships with team members, partners, and customers.
  • Basic knowledge of dining room and service procedures and functions.
  • Basic math skills can handle money, and operate a point-of-sale system.
  • Valid Alberta ProServe certification obtained within 30 days of starting.
  • Ability to maintain professionalism, control, and composure in difficult and stressful situations.
  • Ability to work in a standing position for long periods of time (up to 5 hours).
  • Capacity to safely lift and easily maneuver potentially heavy trays of food and drinks.
  • Must be over 18 as alcohol service and open scheduling availability is a requirement. 

If you are a current employee of a Concorde Group venue you must first discuss your candidacy for the position with your direct manager. Once you have obtained your managers’ support, please submit your resume outlining your relevant experience and qualifications through Jobvite and indicate that you are a current Concorde Group employee on the application form. *This job description is intended as a summary of the primary responsibilities and qualifications for this position. The job description may not be entirely inclusive of all duties or qualifications required of an individual in this position.