Customer Service Representative (temp to perm)

Job ID 2022-0694

Customer Service East Windsor, New Jersey


Description

Position at Conair LLC

Customer Service Representative (40 hours/week, temp to perm possibility) 

This position supports our Waring, Cuisinart, Appliance, Hair Brush & Accessories, and Professional lines of business.  This position will be located in our East Windsor, NJ facility.

Works closely with Conair Customer Service Representatives, Commission Representatives, and Conair Sales Operations.

The CSR also works with our retail customers to receive and process EDI and manually entered paper orders.

  • Preparing, entering, and processing customer orders for shipment in SAP.
  • Telephone/email contact with Sales Reps. and customers

 

Years of Experience:                  

  • Strong Preference for a minimum of 2 years Customer Service experience, preferably in a CPG environment.

Education Required:                     

  • Associates degree is a plus       

Special Skills or Qualifications required

  • Candidate must be computer literate with strong excel skills, excellent data entry skills and be capable of following various protocol and procedures.
  • Prior experience with SAP and Microsoft will give candidates an edge.
  • Excellent verbal and written communication skills, be detailed oriented, well organized, and have the ability to multitask.
  • Must be able to work independently and in a team environment.
  • EDI knowledge is desired, along with prior experience handling heavy email volume.
  • Timeliness, excellent attendance and reliability are a must.