Distribution Analyst, Customer Service Operations
Job ID 2023-01587
Description
Position at Conair LLC
Conair LLC is looking for a Distribution Analyst to support our Customer Service Operations team. This role is ideal for an entry-level to mid-level analyst who is passionate about data, reporting automation, performance insights.
Position Summary:
The Distribution Analyst will support Customer Service Operations by developing, maintaining, and enhancing reporting tools that analyze weekly and monthly KPIs. This role is responsible for transforming large datasets into clear, actionable insights through dashboards and automated reporting solutions.
This is a hands-on, analytical role focused on data accuracy, visualization, and continuous improvement. The analyst will partner closely with Customer Service, Operations, IT, and other internal stakeholders to streamline reporting processes and reduce manual, repetitive tasks.
Key Responsibilities
- Design, build, and maintain weekly and monthly KPI reporting for Customer Service Operations.
- Develop and enhance Power BI dashboards to provide clear visibility into operational performance.
- Analyze large data sets to identify trends, gaps, and improvement opportunities.
- Automate repetitive reporting and data processing tasks to improve efficiency and accuracy.
- Validate data integrity across multiple data sources and escalate discrepancies as identified.
- Partner with cross-functional teams to gather requirements and support evolving reporting needs.
- Support documentation of reporting processes, logic, and data definitions.
Qualifications/Skills:
- Bachelor’s degree preferred (Data Analytics, Business, Information Systems, Finance, or related field).
- 1 -3 years of experience in a data analyst, reporting analyst, or similar analytical role.
- Strong proficiency in Power BI and Microsoft Excel (required).
- Experience working with large datasets and KPI-driven reporting.
- Experience with SAP, Hana PS4, and Power Automate is a plus.
- Ability to translate business needs into reporting and visualizations.
Key Competencies:
- Strong analytical and problem-solving skills.
- High attention to detail and data accuracy.
- Organized, structured, and able to manage multiple priorities.
- Clear written and verbal communication skills.
- Ability to work independently in a remote environment while collaborating across teams.
- Comfortable in a fast-paced, metrics-driven environment.
Compensation:
Salary range of $70,000 – $80,000, based on experience and qualifications.
Environmental Factors:
Ideal candidate is based in New York or New Jersey with occasional travel to East Windsor NJ and Stamford CT.
Working conditions are normal for a home office environment.
Must be able to sit for extended periods of time.
Must be able to use a computer keyboard and view a monitor for extended periods of time.
Must be able to sit for extended periods of time.
Must be able to use a computer keyboard and view a monitor for extended periods of time.
About Us:
Conair is a leading international designer, manufacturer, and marketer of branded personal care and small kitchen appliances, cookware, hairbrushes & accessories, cosmetic bags, and travel accessories.
Conair has always been driven by a passion for innovation; it’s part of the Company’s DNA. Trendsetting products have been invented by Conair since its inception in 1959, keeping the Company always a step ahead of the competition. The company's domestic and international divisions offer a diversified mix of consumer and professional products sold in over 120 countries. The Family of Conair brands includes CONAIR, Cuisinart, BabylissPRO, Scünci, TRAVELSMART by CONAIR, and Waring.
Conair’s passion for innovation gets stronger with each decade, as evidenced by the over 1,000 patents the Company has obtained worldwide. Today, Conair and its brands are names known throughout the world. Conair continues to introduce its brands to new and emerging markets, year after year. By the 1990s, most households in America owned at least one Conair product. Today many have more than one, and the Company’s goal is to ensure that every household in the world eventually owns one of our products.
At Conair, we inspire our customers with innovative high-quality products and iconic brands that enhance their lives.
Are you passionate about this opportunity but worried that you don’t have 100% of the experience we’re looking for? We still want to hear from you! Apply online and let us know why you would make a great addition to Conair!