Technical Writer
Job ID 2023-01534
Description
Technical Writer
Location: Stamford, CT (Onsite Monday–Thursday, Remote Fridays)
About Cuisinart
For more than 50 years, Cuisinart has been a trusted innovator in the kitchen—designing products that inspire creativity, simplify everyday cooking, and elevate the home chef’s experience. We believe great design doesn’t stop at the product itself; it extends to the way customers learn, explore, and interact with every appliance they bring into their homes. That’s where you come in.
Position Overview
Cuisinart is seeking a highly skilled Technical Writer to craft clear, intuitive, and beautifully structured product documentation for kitchen appliances and consumer electronics. This role blends technical precision with consumer-friendly storytelling, ensuring our customers feel confident and inspired from the moment they open the box.
You’ll work closely with product development teams in our Stamford and Newton offices, shaping the instructional experience for millions of households.
What You’ll Do
- Develop instructional booklets, quick-start guides, safety inserts, and compliance ready documentation for new and existing Cuisinart products.
- Translate engineering specifications and product requirements into engaging, easy-to-follow instructions that reflect Cuisinart’s commitment to quality and usability.
- Apply consumer usability principles to ensure clarity, readability, and intuitive flow across all instructional materials.
- Maintain and evolve compliance templates, ensuring alignment with UL, FCC, international safety standards, and internal brand guidelines.
- Collaborate with Engineering, Advanced Concepts, Product Development, Consumer Insights, Industrial Design, Legal, Compliance, and Creative teams to gather information and refine content.
- Partner with designers or provide direction for illustrations, diagrams, and step-by-step visuals that enhance user understanding.
- Conduct usability reviews to identify friction points and improve customer experience.
- Manage multiple projects simultaneously in a fast-paced, product launch-driven environment.
What You Bring
- Bachelor’s degree in Technical Writing, Communications, English, or a related field.
- 3–5+ years of experience writing instructional content for consumer electronics, small appliances, or hardware products.
- Strong understanding of consumer usability, information design, and accessibility best practices.
- Experience working with regulatory and compliance documentation.
- Ability to interpret engineering drawings, product specs, and technical data.
- Proficiency with documentation and layout tools such as Adobe InDesign, Illustrator, FrameMaker, or similar platforms.
- Exceptional writing, editing, and organizational skills with a meticulous eye for detail.
- Comfortable collaborating across teams and adapting to shifting priorities.
Preferred Qualifications
- Experience developing multilingual documentation or working with translation vendors.
- Familiarity with UX writing or digital instruction formats.
- Knowledge of structured content methodologies or information architecture.
Why You’ll Love Working Here
- Join a brand that has shaped the modern kitchen and continues to innovate.
- Work onsite with a collaborative, creative team Monday–Thursday, with remote flexibility on Fridays.
- Contribute to products that reach millions of homes and help people cook with confidence.
Salary Range: $85,000–$115,000 per year