Bistro Supervisor / Food and Beverage Supervisor

Food & Beverage Erlanger, Kentucky Courtyard by Marriott Cincinnati Airport


Description

Position at Courtyard by Marriott Cincinnati Airport

Come Join Our Team!

Commonwealth Hotels, LLC. is a superior hospitality management company with a "world-class" culture. We are a leading franchisee, committed to providing outstanding services to our guests through attention to detail, with integrity, pride, and intensity.

Currently we are looking for a top performing Bistro Supervisor/Food and Beverage.

What is in it for YOU?

  • Medical, Dental, Vision
  • 401K with a company match!
  • Vacation/ Personal days & Holiday pay
  • Hotel Room and Food and Beverage Discounts
  • Travel Discounts for Travel and Food and Beverage
  • Personal Days Off
  • Online Training Courses
  • Commonwealth University (Grow your Career in hospitality)
  • Referral Program and Bonus
  • Flexible Health Care Spending Account
  • Day Care Flex Spending account
  • Direct Deposit
  • Jury Duty Leave
  • Bereavement Leave
  • Employee Assistance Program
  • Associate of the Month/Associate of the Year/Service Awards
  • Free Basic Life & Basic Accidental Insurance
  • Voluntary Life Insurance Products for Self, Spouse and Dependents

Some Key Areas of Responsibilities include:

  • Assist in the selection, supervision, development, appraisal, counseling, and disciplinary action of departmental associates.
  • Be knowledgeable of all menu items, garnish, contents, and preparation methods. Be prepared to answer any guest questions about the menu in a direct, concise way.
  • Do weekly inventory required for AM/PM Bistro Service.
  • Do the necessary ordering for Bistro Food Items and Bar Items.
  • Check food before serving it to ascertain that appearance, temperature and portions are correct.
  • Controls operation of his/her restaurant; insures proper execution of service between team members.
  • Complete opening/closing duties.
  • Awareness of hotel functions and special events. Know locations of all outlets and services.
  • Knowledgeable on computer terminal, POS System and Time & Attendance System.
  • Check that tables are properly set, side stations kept clean, and all side work is properly and completely done.
  • Know and understand all complimentary and coupon policies and keep record in order.
  • Handle initial guest complaints and inform Manager on Duty, immediately.
  • Circulate Bistro area making sure guests are getting proper service and all associates are in stations and providing exceptional guest service.

Requirements:

  • A minimum of one year of supervisory experience is preferred.
  • Requires full flexibility, including the ability to work weekends and holidays, and have a varied schedule.
  • A true desire to understand and anticipate the needs of others in a fast pace environment.
  • Refined verbal and written communication skills.
  • Must be proficient in general computer knowledge.
  • Must have prior scheduling and inventory experience.
  • This position will require you to be able to lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Ability to stand, sit, or walk for an extended period of time.
  • Applicants must be able to work weekends & holidays.

Commonwealth Hotels was founded in 1986 and quickly became a superior hospitality management company with a world-class culture, sought after for our exceptional guest and associate satisfaction, market premiums, superior return on investment and a “Whatever It Takes” attitude. We are a leading franchisee of Marriott, Hilton, and Hyatt brands. Commonwealth Hotels, home office is in Covington, KY and led by industry executives who have worked together for more than 30 years and have over 100 years of combined experience with hotels and city clubs in all markets across the United States. Our Mission at Commonwealth Hotels is accomplished by providing quality Products and Services to our guests through Attention to Detail, Integrity, Pride, and Intensity in all we do. This allows us to develop a special relationship with our guests, associates, and owners, carving out our niche in the marketplace. These actions across the board result in superior sales and financial performance.

As a Company we believe the true success of our operation rests with the associates who bring life to the bricks and mortar. A great hotel or club is created by great people who perform their job to the best of their ability and are always friendly and helpful to guest. The attitude of our associates all our associates is the mark which sets us apart from other management companies. As the property becomes known for its quality of service and attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people and this combination in turn yields satisfied guests.

At Commonwealth Hotels, “We are an equal opportunity employer and value diversity. Employment is decided on qualifications, merit and business need.” EOE/Drug Free Workplace