Financial Services Sales Assistant

Wealth Management Tacoma, Washington Forest Grove, Oregon Eugene, Oregon

Description

Provide administrative & operational support for one or more Financial Advisor(s) and serve as a liaison between Financial Advisor(s) and their clients. A sales assistant has a large influence on client satisfaction.
(Position location: Tacoma, WA or Eugene, OR, Forest Grove, OR The Dalles, OR)

Responsibilities:

  • Provide variety of administrative support, which includes answering incoming calls, organizing filing systems, coordinating schedules and prepare correspondence and documents.
  • Relieve Financial Advisor(s) of a significant amount of administrative details & duties. 
  • Complete forms and process daily business as necessary. Send various forms to clients as requested and required.
  • Assist Financial Advisor with client support and time management.
  • Process confidential information
  • Open, maintain and service client accounts.  Follow-up on missing paperwork.  Process new accounts and files. 
  • Perform daily business processing to include department mail & processing checks and securities.
  • Maintain client and mailing database.  Update Financial Advisor’s calendar.
  • Service clients through researching and resolving problems. 
  • Provide quote information and mutual fund trade entry.   Equity trades can be entered by Series 7 licensed employees. Accept unsolicited mutual fund and money market investment direction from clients. Series 7 licensed employees provide limited decision making investment decisions.  
  • Coordinate and assist Financial Advisor(s) with client events by marketing, mailings, follow-up & assistance on day of event. 
  • Work with Operation’s Department for account maintenance and to initiate and update client instructions.
  • Complete department projects through detailed involvement.
  • Maintain client scanning system so records are accurate and complete. 
  • Balance settlement account & review trade blotters.
  • Review and notify Financial Advisor(s) of new referrals.
  • Send wires as requested by Financial Advisor(s) and clients
  • Provide backup support to other Financial Assistants when necessary.

All employees are responsible for internal controls in the performance of their assigned duties.  Internal Control responsibilities are established in various policies, procedures, and documents, including the Code of Conduct.  

Minimum Job Requirements:

  • Bachelor’s degree or equivalent experience
  • Minimum securities licensing of Series 7 & 63 
  • A minimum of 2 years’ experience as an assistant in the financial services industry or related field is required. 
  • Must be familiar with investment concepts and terminology, including investment vehicles, transaction types, and securities clearing system.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Must be a self-starter and work independently with initiative and limited supervision while working closely with clients and Financial Advisors. 
  • Must be able to prioritize and effectively manage multiple tasks at once. 
  • Strong data entry, reading and comprehensive skills required. 
  • Ability to process confidential work
  • Professional attire

Our Core Behaviors:

  • Be Genuine.  Conduct yourself in a consistent, honest and compassionate manner at all times.
  • Work Ethic.  Be willing to go the extra mile for the customer, whether internal or external.
  • Influence.  Be an active player in participating, building and contributing to service.  
  • Continuous Learning.  Commit to gaining knowledge, skills and experience on an ongoing basis in order to better serve the customer, increase personal satisfaction and improve Columbia Bank.
  • Team Play.  We win together.  Individuality is encouraged to advance and enrich the work of the team.
  • Problem Solving.  Bring creative, problem-solving mentality to every situation.  See alternatives, take initiative and assume responsibility for your actions.
  • Communication.  Keep others informed and up-to-date.  Actively listen and learn from each other.
  • Have a sense of community.  We firmly believe that we’re only as strong as the communities we serve.  Your involvement is an important part of who we are.

Physical and Mental Requirements:  

  • Ability to sit at a computer monitor for extended periods of time
  • Ability to perform repetitive finger, hand, and arm movements
  • Ability to lift up to 15lbs.
  • Ability to effectively discern information and formulate appropriate action
  • Ability to reach, squat, bend, and manually manipulate standard office equipment