Commercial Relationship Manager III

Commercial Banking Spokane, Washington


Position at Columbia State Bank


  • Business development of new commercial client relationships
  • Develop internal relationships in order to provide comprehensive financial solutions to clients from all areas of the bank
  • Business development of current client relationships
  • Advises clients on financial solutions and strategies 
  • Manage and review client relationships
  • High level of awareness of banking industry and industry specific trends
  • Broad and demonstrated knowledge in other banking services offered by other Lines of Businesses to identify and offer qualified referrals.
  • Demonstrate an in depth knowledge, understanding and development of Commercial banking financial solutions:
  • Complex Credit structures and solutions Treasury Management and Deposit Solutions
  • Engage in community relationships and activities for business development


All employees are responsible for internal controls in the performance of their assigned duties.  Internal Control responsibilities are established in various policies, procedures, and documents, including the Code of Conduct. 

Minimum Job Requirements:

  • Bachelor’s degree in Finance or other appropriate area preferred or equivalent work experience.
  • 7+ years’ Commercial banking experience or equivalent
  • Proven ability to cross sell all bank products
  • Expert in building client relationships
  • Handles complex relationships and interacts with outside counsel, title companies, etc.
  • Expert business development and sales skills
  • Ability to manage existing portfolio
  • Consultative selling skills and approach
  • Proactive
  • Deep and demonstrates knowledge of credit structures
  • Well-developed and demonstrated credit skills and acumen
  • Well-developed and disciplined underwriting skills
  • Demonstrate in-depth understanding of personal and business financial statements and tax returns
  • Ability to manage a complex workflow
  • Strong written and verbal skills
  • Client satisfaction
  • Demonstrates ability to work independently
  • Demonstrates ability to provide client solutions
  • Demonstrates ability to prospect new client relationships
  • Demonstrates ability to coach and mentor other team members
  • Deep and demonstrated knowledge of bank products and services
  • Expert in building, advising and managing client relationships.
  • Excellent oral and written communication, interpersonal and client services skills

Our Core Behaviors:

  • Be Genuine.  Conduct yourself in a consistent, honest and compassionate manner at all times.
  • Work Ethic.  Be willing to go the extra mile for the customer, whether internal or external.
  • Influence.  Be an active player in participating, building and contributing to service. 
  • Continuous Learning.  Commit to gaining knowledge, skills and experience on an ongoing basis in order to better serve the customer, increase personal satisfaction and improve Columbia Bank.
  • Team Play.  We win together.  Individuality is encouraged to advance and enrich the work of the team.
  • Problem Solving.  Bring creative, problem-solving mentality to every situation.  See alternatives, take initiative and assume responsibility for your actions.
  • Communication.  Keep others informed and up-to-date.  Actively listen and learn from each other.

Physical and Mental Requirements: 

  • Ability to sit at a computer monitor for extended periods of time
  • Ability to perform repetitive finger, hand, and arm movements
  • Ability to lift up to 15lbs.
  • Ability to effectively discern information and formulate appropriate action
  • Ability to reach, squat, bend, and manually manipulate standard office equipment
  • Ability to drive to various locations
  • Ability to think critically and provide appropriate solutions