Branch Manager II

Retail Banking Group Nampa, Idaho

Description

Position at Columbia State Bank

POSITION SUMMARY

Leads a team responsible for exceptional customer service standards along with operational soundness and generating revenue for the branch/bank. Works closely with Regional Manager to attain branch/bank established goals.

RESPONSIBILITIES

  • Understands all core products and makes recommendations to customers
  • Satisfactory audits and operational soundness
  • Intermediate level business development/outbound calling
  • Exceptional customer service
  • Branch facility and asset management
  • Proficient in consumer lending, building knowledge in business lending
  • Ensures good internal business relationships
  • Maintain CB culture/core values
  • Executes and communicates direction and vision of Branch/region/bank to the Branch team
  • Community involvement - visible, active referral source
  • Manages own portfolio and building skills in analyzing financial statements and tax returns

MINIMUM JOB REQUIREMENTS

  • Retail banking experience
  • Management experience
  • High School diploma or GED
  • Bilingual preferred
  • Bachelor's degree preferred
  • Strong written and verbal communications
  • Principles of banking (understands how our business operates)
  • Employee development
  • Managerial Leadership competencies
  • Ownership of self-development
  • Responsibility for the overall running of the branch
  • Broad understanding of cash flow, financial statements and market risk

OUR CORE BEHAVIORS

  • Be Genuine. Conduct yourself in a consistent, honest and compassionate manner at all times.
  • Work Ethic. Be willing to go the extra mile for the customer, whether internal or external.
  • Influence. Be an active player in participating, building and contributing to service.
  • Continuous Learning. Commit to gaining knowledge, skills and experience on an ongoing basis in order to better serve the customer, increase personal satisfaction and improve Columbia Bank.
  • Team Play. We win together. Individuality is encouraged to advance and enrich the work of the team.
  • Problem Solving. Bring creative, problem-solving mentality to every situation. See alternatives, take initiative and assume responsibility for your actions.
  • Communication. Keep others informed and up-to-date. Actively listen and learn from each other.
  • Have a sense of community: We firmly believe that we're only as strong as the communities we serve. Your involvement is an important part of who we are.

PHYSICAL AND MENTAL REQUIREMENTS

  • Ability to sit at a computer monitor for extended periods of time
  • Ability to perform repetitive finger, hand, and arm movements
  • Ability to lift up to 15lbs.
  • Ability to effectively discern information and formulate appropriate action
  • Ability to reach, squat, bend, and manually manipulate standard office equipment
  • Ability to drive to various locations
  • Ability to think critically and provide appropriate solutions