Manager, Technology Platform Owner (Middleware)
The Technical Platform Manager role is accountable for aspects of the technology platforms within their assigned portfolio. Success factors of the role are tied to on-time, on-budget delivery of business initiatives, production stability and productive business relationships. Business initiatives are typically small to medium scale or a sub capability of a larger business initiatives with delivery activities led by a Program Manager.
Key Job Responsibilities and Accountabilities:
Has full management responsibility for a TPO team, which typically includes a solution architects. Manages small to midsize subset of respective portfolio and ensures on-time delivery of business initiatives. Participates in respective TPO area operational planning process and provides input to defining objectives. Provides input into the business and technical fitness of respective application portfolio and insights into potential cost efficiencies. Manages support activities in conjunction with infrastructure and operations teams to ensure the application products perform well in production. Manages respective vendor relationships and respective budgets. Ensure that application processes (including those of external service providers) are conducted in line with corporate social responsibility, environmental and technical policies and applicable standards. Works with security team to ensure that the organization's application products are effectively secured and that risks are mitigated. Supports Director Technical Platform Owner (TPO) and product management to implement and manage application product roadmaps status reporting, metrics and benchmarks. Manages the development of processes and tools in conjunction with infrastructure and the DevOps members, to automate the handoff of code releases (DevOps). Manages application group personnel, developing their skills and capabilities to meet the needs of the organization, as well as building on existing recruiting capabilities to address new needs and skills gaps. Develop productive relationships with product managers and Business Relationship Managers (BRMs) across the organization to provide insights on how applications can enable sources of value. Regularly interacts with members of management to coordinate processes and resources for the completion of short term objectives.
Skills, Knowledge, and Abilities:
Strong understanding of software application development principles and processes. Has an ability to lead others. Understands the business objectives and has business domain knowledge to execute on objectives. Strong communication skills with a proven ability to understand key concepts and communicate effectively with technical staff, business stakeholders and senior management. Ability to provides direction and explains information to employees and colleagues. Handles sensitive issues and conveys performance expectations. Strong ability to collaborate and build relationships. Strong organizational skills, the ability to perform under pressure and management of multiple priorities with competing demands for resources. Strong analytical, data-processing and problem-solving skills. Experience with lean IT, agile development, and DevOps principles and frameworks preferred.
Exposure to middleware platform technologies (MuleSoft, IBM FileNet, DelBhoomi, EDI, etc) and experience in managing middleware teams will be helpful.
Education and Experience:
Bachelor’s degree in computer science, engineering, finance, business management or a related field. Typically, has a minimum of five to seven years of experience Previous experience managing or leading a team in application product development or implementations is preferred. Has experience in liaising with middle management.
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