CMG Financial Careers

The External Governance Manager is responsible for the following processes for CMG and its Joint Ventures:  Vendor Management, Counter Party Relationships, and Retail Partnerships.  These processes involve CMG’s relationships with both internal and external parties.  The External Governance Manager is responsible for managing these processes and ensuring the processes are proficient and well controlled and documented.  The position is also responsible for assisting in the process of day-to-day tasks.

ESSENTIAL DUTIES and RESPONSIBILITIES, includes the following responsibilities, but not limited to:

• Manage the new vendor end-to-end workflow including the following tasks:
  • Working collaboratively with business areas requesting a new vendor or service, investor, or warehouse agreement.
  • Ensuring the appropriate due diligence is performed for initial onboarding and periodic monitoring.
  • Managing contract expiration and renewal dates and terms for vendors.
  • Engaging with business stakeholders to develop and monitor vendor performance metrics.
  • Ensuring vendor risks are appropriately identified and mitigated.
  • Ensuring the vendor and contract data base and documentation are current and well controlled.
• Manage the Counterparty onboarding and annual review process including the following tasks:
  • Performing initial and annual reviews for Wholesale and Correspondent counterparties.
  • Ensuring the system of record for counterparties is current and complete.
  • Monitoring expiring new and renewal applications and addressing with Sales.
• Manage the Marketing Services Agreement and Office Rental Processes including the following tasks:
  • Working with Retail Production on new requests, including obtaining necessary information and approval, as well as obtaining an independent market valuation.
  • Performing monthly reviews of supporting documentation and subsequent payment for services.
  • Reconciling any related loan officer payroll deductions to monthly payments to service providers.
  • Monitoring expiring agreements and requests for renewals.
• Ensure policies and procedures are in place and adhered to for areas of responsibility and that they address investor and/or regulatory requirements.
• Prepare monthly reporting and metrics for process activities.
• Identify process risks and control weaknesses and develop and implement action plans for corrections or mitigation.
• Responsible for following up on open items in a timely manner, and escalating issues as needed.
• Conduct business review meetings with key stakeholders to assess risk, review future strategies, and identify potential cost reductions and improvement opportunities.
• Support internal, third-party, and regulatory audits as needed.
• Maintain knowledge of any related laws, regulations, or best practices, with emphasis on RESPA section 8.
• Set goals and strategic direction for the department, ensuring alignment with broader business goals and vision.
• Stay on top of industry and competitive trends, leverage customer insights, and execute at both a tactical and strategic level.
• Drive continuous improvements and efficiencies based on data.
• Complete special tasks as assigned by manager as needed.

SUPERVISORY RESPONSIBILITIES:

Direct Reports: Vendor Management, Retail Partnership and Counterparty Specialists

PHYSICAL and ENVIRONMENTAL CONDITIONS

Standard office environment, equipment, and tasks, including work at a computer terminal. This position requires partial sitting and walking throughout the day. Employee may be needed to work overtime to complete assigned tasks on occasion.

PREFERRED QUALIFICATIONS AND EXPERIENCE

• 7 - 10 years’ experience in the mortgage industry, preferred minimum
• Bachelor’s degree in business, finance, or accounting, or equivalent experience
• Strong leadership and problem-solving abilities.
• Comfortable guiding and managing negotiations.
• Strong communication, interpersonal, and organizational skills
• Proficiency with Microsoft applications, and ability to learn new applications quickly and independently
• Ability to thrive in a flexible and production-oriented environment
• Possesses a high level of integrity and strong work ethic
• Displays positive and professional attitude and represent company in a positive manner
• Works well under pressure while promoting team engagement
• Detail oriented and thorough with excellent time management skills
• Ability to present ideas as well as accept constructive feedback

SUPERVISORY RESPONSIBILITIES:

Direct Reports: yes

PHYSICAL and ENVIRONMENTAL CONDITIONS:

Standard office environment, equipment, and tasks, including work at a computer terminal.  This position requires partial sitting and walking throughout the day.  Employee must be open to work overtime to complete assigned tasks.

Base Compensation Information – This role is currently allocated for candidates within geographic regions that do not currently require base wage disclosure. The compensation range for this position will be provided upon request. (Due to their geographic location, residents of the states of CA & CO, and for New York City are excluded from this role at this time.)