Information System Specialist

IT Travelers Rest, South Carolina


Job Duties:
• Troubleshoot and correct PC hardware and software issues
• Review help desk requests and respond to user issues
• Diagnose and resolve basic network issues
• Provide software support and training to users to help them become more efficient in their jobs
• Create/Maintain user accounts in Active Directory and Office 365
• Configure, install and maintain phone hardware
• Set up file sharing using Active Directory Groups
• Pull and terminates network cable
• Other duties as assigned

• Must have at least three years of information systems experience
• Proficient in Microsoft Office Suite and Microsoft Windows; Mac OS X a plus
• General Audio/Video knowledge
• Prior experience with basic IP routing
• Capable of working independently to find answers to various user issues
• Wireless network knowledge is preferred
• Certifications a plus
• Valid driver’s license with acceptable record
• Local travel with use of Company vehicle
• Ability to lift at least 50 lbs

Job Structure:
• Full time, salary position
• Normal schedule is Monday- Friday 8:00am-5:00pm with on-call rotation every 3rd week
• Reports to the Information Technology Manager