Sales Operations Coordinator
Description
Job Title: Sales Operations Coordinator
Location: Remote (optional in Kitchener, ON)
Job Type: Full-time Permanent
Experience: 2-4 years of operations, sales, or business development
Division: OTTO by Rockwell Automation
About OTTO by Rockwell Automation
OTTO by Rockwell Automation is a global leader in autonomous technology for material handling inside manufacturing and warehouse facilities. With over five million hours of production experience, OTTO autonomous mobile robots (AMRs) are trusted in mission-critical operations for some of the world’s most recognized brands. OTTO by Rockwell Automation was recognized as one of Fast Company’s Most Innovative Robotics Companies of 2023. For more information, visit ottomotors.com.
OTTO by Rockwell Automation was acquired by Rockwell Automation effective October 2023. Rockwell is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers – amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility – our people are energized problem solvers that take pride in how the work we do changes the world for the better.
About the Job
OTTO by Rockwell Automation is seeking a dynamic and organized Sales Operations Coordinator to join our Revenue Operations team. The Sales Operations Coordinator will play a pivotal role in supporting our sales and operations functions by assisting with quoting, deal desk, CRM, data management, reporting, and process improvement. The ideal candidate is detail-oriented, technical, and excited about growing their career in Revenue Operations.
This role will report to the Director, Business Operating System.
Duties and Responsibilities
● Collaborate with Product, Sales, and Finance to manage price books and quoting tools.
● Oversee the Deal Desk to ensure swift and accurate order approvals.
● Support the Business Systems team with CRM administration and improvement projects.
● Lead CRM data acquisition, cleansing, and enrichment, ensuring data quality standards are met.
● Review and assign new sales opportunities to Account Executives.
● Monitor and analyze marketing and sales data to generate performance insights and identify areas for improvement.
● Manage process improvement initiatives to increase the efficiency of Go-To-Market operations.
● Ensure Business Processes, SOP’s, and Work Instructions are well-documented.
● Stay informed on sales and Rev Ops trends, software, and best practices.
● Participate in special projects and initiatives as needed.
Requirements
● Bachelor's degree in Business Administration, Finance, Marketing, or related field.
● Proven experience in operations, sales, or business development, or a related role within a technology company.
● Strong understanding of CRM systems (e.g., Salesforce) and other sales tools and technologies.
● Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
● Analytical mindset with the ability to interpret sales data and metrics to drive insights and decision-making.
● Proactive and self-motivated with a passion for continuous learning and professional development.
● Experience in the hardware or technology industry is a plus.
At OTTO by Rockwell Automation, we are committed to building and supporting a culture of diversity, inclusion, and accessibility. We hire the best talent regardless of race, color, creed, national origin, ancestry, disability, marital status, age, veteran status, sex, sexual orientation, gender identity, and expression. If you require special accommodation to complete any portion of the application or interview process, please contact 1-800-301-3863.