Senior Applications Analyst - AMI

Information & Communication Technology Keystone Heights, Florida


Description

 

SENIOR APPLICATIONS ANALYST - AMI

 

Department:ICT

 

Location:Keystone Heights

 

Classification:Exempt

 

Posting Date:July 16, 2021

 

 

Clay Electric Cooperative, Inc. does not sponsor employment visas.

 

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [email protected] or by calling 352-473-8000, EXT 8226.  Please be advised that this assistance is available for individuals who require accommodation due to disability.

 

CLASSIFICATION SUMMARY

 

Individuals in the positions allocated to this class will be responsible for ensuring proper technical support so that end users can accomplish business tasks.  A significant portion of time is spent building internal customer relationships, fixing issues and liaising with third party software support personnel to resolve technical issues and develop configuration solutions.

 

Work is performed under the direction of the Team/Group Manager who reviews work performed based on the Essential Job Functions.

 

Essential Job Functions

 

(Note:  These job functions are intended only as illustrations of the various types of work performed in positions allocated to this class.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.  All employees are expected to demonstrate cooperation in working with others, deal effectively with members and practice safety consciousness.)

 

  1. Business Intelligence Reporting.  Works with internal customers to define their reporting requirements, determines the best reporting method to meet those requirements, develops the reporting solution and provides support of that solution over time.
  2. Tier 2 Application Support.  Provides next level of software application and technical issue support.  Assists and advises effective use of application and information technology to business users. Works with project teams, third party vendors and Cooperative personnel to investigate complex issues, identify and implement solutions to recurring problems.
  3. Interface Development and Support.  Enables connectivity of data between applications as necessary to support the Cooperative’s business solutions.
  4. Automated Solutions.  Provides programming for in-house IT projects, including updating/modifying existing custom applications. 
  5. Technical Documentation.  Writes documentation and technical procedures for applications such as, but not limited to, functional specifications, conversions, upgrades, interfaces, reports, forms, and workflow.
  6. Advanced Query Support.  Recommends technology solutions to improve business decision-making with a focus on the core systems, technology strategies and standards.  Participates in business process and technology initiatives to improve business performance.  Acts as liaison and participates in defining technology solutions to solve complex, multidisciplinary business problems with long-term implications. Consults with users to identify current operating procedures and to clarify program objectives.
  7. Quality Assurance. Provides quality assurance testing for the Enterprise-level applications.  Is the key resource for testing and delivery acceptance of all changes to the AMI environments.
  8. Upgrade/Enhancement Activities.  Supports upgrade and enhancement activities, such as installations and testing.
  9. Working Relationships.  Establishes and maintains effective working relationships with Cooperative personnel across all levels of the organization.  Balances technology and business issues, as well as, communicates appropriately with both technology and business experts.
  10. Safety.  Practices safe work habits in the performance of all job duties and is familiar with and follows those portions of the Cooperative Safety Manual that pertain to the position. 
  11. Other Essential Duties.  Each employee is responsible to perform other duties as required to benefit the Cooperative and its members, includes responding to and/or assisting in emergency situations.


Minimum Training and Experience
:

 

This position requires an Associate’s degree from an accredited college or university and four (4) years of experience with enterprise-class applications, two (2) years of which must have been in basic support work (testing, troubleshooting, browser use, configuration, permissions setup, work flow, etc.). 

This position requires certification as a Microsoft Certified Solutions Associate (MCSA) or a related certification, to be obtained within twelve (12) months from the date of employment.


Substitution
:

Related experience may be substituted for required education on a year for year basis.

Individuals in this position must maintain a valid State of Florida driver’s license.

 

Knowledge, Skills, and Abilities:

 

Extensive knowledge of business intelligence technologies, data warehousing and reporting, writing SQL queries, current development tools, and scripting

 

Skilled in general database development using SQL database tools (SQL, Oracle, etc.).

 

Skilled in writing reports using relevant Business Intelligence Solution, such as: SQL Server Reporting Services (SSRS), PowerBI, IBM Cognos, Crystal Reports, etc.

 

Skilled in development tools, such as Microsoft .NET, Visual Basic, PowerShell, JAVA, etc.

 

Proficient with Microsoft Suite and Applications (Word, Excel, MS Project, Visio, etc.)

 

Skilled in problem solving, analytical and communication abilities.

 

Ability to provide Enterprise level applications support.

 

Skilled in server scripting and administration, such as, Linux scripting in a RedHat or OpenSUSE enviroments, and with PowerShell in a Windows environment.

Self-motivated and service minded.

Ability to work independently as well as within a team.

Ability to manage multiple objectives/tasks.

 

Ability to manage and meet deadlines and cope with the associated stress of a constantly evolving environment.

 

Ability to maintain attention to detail.

 

Ability to communicate technical information to users.

 

 

FLSA

 

Exempt

 

07/2021

 

Clay Electric Cooperative, Inc. is an Equal Opportunity employer.  All applicants for employment shall be considered on the basis of merit, without regard to race, color, sex, age, religion, national origin, physical or mental handicap or disability, where otherwise qualified, or marital or veteran status.  Clay Electric Cooperative, Inc. treats all employees equally without discrimination in rates of pay and other opportunities for advancement.

 

Clay Electric Cooperative, Inc. has a drug-free workplace policy.

 

Clay Electric Cooperative, Inc. participates in E-Verify.  E-Verify electronically compares information entered on the Employment Eligibility Verification, Form I-9, with records contained in Social Security Administration and Department of Homeland Security (DHS) databases.  This helps employers verify the identity and employment eligibility of newly hired employees.

 

JOB ANALYSIS FORM

for

SENIOR APPLICATIONS ANALYST - AMI

 

This form is used to determine the essential function and physical requirements of each

 job class for recruitment purposes to comply with the American With Disabilities Act.

 

Tools, Equipment, Vehicles, or Machinery Used:

 

Personal Computer, AS400, Terminal, Telephone

 

Work Conditions:

 

Work is Performed:

Indoors

Outdoors

Both

 

X

 

 

 

Exposure To:

Cold

Heat

Wet/Humid

Noise/Vibration

Hazards

Dust

Fumes

 

 

 

 

 

 

 

 

 

 

Communication Requirements:

 

Hearing:

Yes

No

Ability to receive detailed information through oral communication.

X

 

Ability to make fine discriminations in sound, such as when making fine adjustments on machine parts.

 

X

 

Talking:

Yes

No

Ability to express or exchange ideas by means of the spoken word.

X

 

Ability to convey detailed or important spoken instructions to other workers.

X

 

Ability to speak loudly, such as when speaking over loud machinery.

 

X

No speaking is required.

 

X

 

Visual Requirements:

Yes

No

Field of vision requires the normal ability, such as working with figures, on computer terminals or reading.

X

 

Field of vision requires the ability to see small or detailed items, such as working on machines.

 

X

Field of vision requires the ability to operate equipment, such as trucks, forklifts, cranes.

 

X

 

Repetitive Motions:

Yes

No

Substantial movements (motions) of the wrists, hands and/or fingers, such as keyboarding or handwriting.

X

 

 

Physical Requirements of the Job:

Note: - In terms of an 8-hour workday, "Occasionally" equals 1% to 33% of the time, "Frequently" means 34% to 66% of the time, and "Continuously" means 67% to 100% of the time.

 

Employee Must Lift & Carry:

Never

Occasionally

Frequently

Continuously

Up to 5 lbs

 

X

 

 

6 to 10 lbs

 

X

 

 

11 to 20 lbs

X

 

 

 

21 to 25 lbs

X

 

 

 

26 to 50 lbs

X

 

 

 

51 to 100 lbs

X

 

 

 

 

Employee is Required To:

Never

Occasionally

Frequently

Continuously

Bend

X

 

 

 

Squat

X

 

 

 

Crawl

X

 

 

 

Climb

X

 

 

 

Reach Above Shoulder Level

X

 

 

 

Reach Below Shoulder Level

X

 

 

 

 

Employee Must Use Hands for Repetitive Action:

Simple Grasping

Pushing

Pulling

Fingering

Yes:

X

 

 

X

No:

 

X

X

 

 

Definitions:

  1. Simple Grasping- Apply pressure to an object with the fingers and palm.
  2. Pushing-Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
  3. Pulling-Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
  4. Fingering-Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand or arm as in handling.

 

Employee Must Use Feet for Repetitive Action:

Right

Left

Yes:

 

 

No:

X

X