Business Process and Accreditation Manager (CI)

Other Annapolis Junction, Maryland

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Description

Clarity Innovations connects human creativity with emerging technology to design, develop, and deploy software that enhances mission success. Our focus is redefining the Government’s relationship with technology by encouraging the use of DevSecOps and Agile methodologies, small-teams constructs, modern tech stacks, and automation. Our software improves the lives and work of our end users and enhances innovation. We fulfil our responsibility to our country by delivering mission-changing results that help shape a better and safer world.       

Description:        

A Business Process Manager promotes business operations efficiency by creating, implementing and monitoring processes and procedures. They maintain and create as needed, documentation of existing processes and procedures and champion Company and accreditation standards. They work collaboratively across all departments to identify areas of improvement. They create automated workflows that will standardize and improve efficiency of business processes.
Responsibilities
  • Manage process & procedure documentation
  • Conduct periodic reviews to monitor compliance with Company and accreditation standards
  • Analyze current processes and identify areas for improvement
  • Design and implement new processes to increase efficiency and productivity and compliance with accreditation standards
  • Collaborate with cross-functional teams to implement process changes; Build and maintain system driven (a.k.a. Zendesk) workflows
  • Develop training content to support corporate and mission
  • Train employees on new processes and procedures
  • Identify and mitigate process risks and issues
  • Monitor and measure process performance and report on progress
  • Assist with other duties as called upon – i.e. EOS; Contracts; etc.
 
Requirements
  • Work experience with accreditations or similar role
  • Strong analytical and problem-solving skills
  • Ability to lead and manage cross-functional teams
  • Excellent written and verbal communication and interpersonal skills
  • Process and procedure writing skills
  • Ability to work under pressure and meet deadlines
  • Excellent computer skills, including proficiency in Microsoft Office software
  • Positive attitude
 
Clearance

There is no clearance requirement for this position       

Clarity Innovations provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, or any other protected class.       

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