Senior Coordinator Transportation

Transportation Des Plaines, Illinois

Coordinate with the appropriate personnel to ensure on-time delivery by tracking trucks for pick-up, estimating times of arrival and delivery, and recovering loads when necessary
Cultivate strong relationships with drivers and warehouse
Ensure drivers have the correct equipment and documents for their pick-ups/deliveries
Monitor out-gate and in-gate to avoid per diem and other charges
Monitor any sudden route changes or road construction issues and work with carriers to establish new routes for timely deliveries
Update Transportation Management System with current shipment information
Ensure that all billable charges are recorded and that all necessary documentation is collected and recorded correctly
Prevent any unnecessary company charges or liabilities
Assist claims regarding any customer issues with cargo
Track and trace shipments
Dispatch shipment orders
Keep Operations Manager informed about carriers, dispatch, shipment issues as they occur
Understanding of FMCSA rules/guidelines as relates to dispatch & driver/load selection
Other duties as assigned by Operations Manager

Job Qualifications

Required

Minimum 1 year in transportation, specifically in a dispatching position handling intermodal freight
Bilingual (Korean/English)
Must be familiar with the intermodal dispatch procedure
Proficient in Microsoft Office; expertise in Excel, Word, and PowerPoint
Strong problem solving, decision making, critical thinking, and negotiations skills
Strong written and communication skills
Ability to communicate effectively with all levels of personnel, customers, and vendors
Ability to set priorities, achieve deadlines, and manage multiple tasks at the same time
Accuracy and attention to detail
Task oriented with strong organizational and time management skills
Thorough understanding of transportation modes and solutions
Familiarity with Routing and Scheduling
Industry knowledge and terminology

Personal Qualities

Excellent communication and presentation skills
Positive attitude, punctual, and reliable
Enjoy working in fast paced environment, sense of urgency to address time sensitive issue
Strong organizational skills to effectively communicate with all levels of management, program staff, and outside agencies
Self-motivated, detail oriented with exceptional analytical and problem-solving skills.
Self-starter with the ability to streamline functions and passion to learn and grow
Ability to develop specific goals and plans to prioritize, organize and accomplish work

Internal/External Contacts

Internal

External

Work Environment

This job operates in a professional office environment. This role routinely uses standard office and computer equipment.

Work Schedule