Operations Leader (Warehouse Manager)
Description
We are seeking candidates in the Mississauga, Ontario area to work from our Mississauga Warehouse.
Position Responsibilities
Position Responsibilities
Provide Leadership
- Communicate clear expectations
- Excite and empower the team
- Deliver on our promise to employees
- Collaborate with the Customer Operations and Operations Optimization leaders to drive efficiency and consistency
Manage the Workforce Team Leaders
- Train Team Leaders and hold them accountable for performance
- Ensure Team Leaders are observing, training and coaching operations employees to drive performance
- Conduct regular team meetings
- Walk the floor and create a strong presence in the Logistics Center
- Provide consistent messaging and communications
- Connect employees to CJ's and the Customer’s business objectives
Deliver Performance (including Safety, Quality, Productivity & Customer Requirements)
- Implement action plans to deliver results
- Manage a staffing plan to drive results
- Review employee & shift performance with Team Leaders
- Drive cost reduction initiatives and continuous improvement activity
- Maintain all the P&L including monthly forecast and monthly closing
- Support Team Leader efforts to improve operational performance
Oversee the Workplace Environment
- Ensure the building is clean, safe and damage is being addressed and managed
- Troubleshoot problems and remove obstacles so that Team Leaders can properly manage their shift
- Ensure systems are set up appropriately and processes are adhered to, allowing operations employees to be productive
- Manage the environment to ensure throughput and make the system work
Job Qualifications
Required
- Minimum 5 years of experience supervising employees and managing leaders in logistics
- Proficient in operating MHE (Walkie, Order Picker, Counterbalance, Reach truck)
- Experienced in supervising B2B and B2C (E-commerce) warehouse operations
- Skills in leadership, organization, communication and cross functional teamwork
- Understanding of warehousing operations with experience in a distribution and/or manufacturing environment
- Emphasis on safety is extremely important
Preferred
- Bachelor’s degree is preferred
- Familiarity with Microsoft Office applications including Excel and Word
- Familiarity with warehouse management systems
- Ability shift priorities easily, and multi-task in a highly transactional environment
- Excellent problem solving skills
- Ability to engage with the workforce and leadership teams and create a positive environment and culture
- Strong written and speaking skills in Korean