CJ Foods | Customer Service Assistant

Administrative Support La Palma, California


Who We Are

CheilJedang (CJ) was founded in 1953 specializing in food products. Since then it has grown into a global lifestyle brand with a business portfolio built around the four sectors - Food & Food Service, Bio & Pharma, Entertainment & Media, and Shopping & Logistics. With over 55,000 employees around the world, CJ Group promotes healthier, happier and convenient living through its many products and services. For more information, please visit www.cjamerica.com. 

Responsibilities

  • Deal directly with customers/brokers by telephone or electronically.
  • Respond promptly to customer inquiries.
  • Process orders, invoices and other documents associated with order fulfillment.
  • General data entry.
  • Assist with appointment and delivery issues.
  • Communicate product availability and delivery issues with customers.
  • Communicate and coordinate with internal departments.
  • General clerical duties such as filing.
  • Other duties, as business needs change. 

Qualifications
  • Customer service / order desk background preferred
  • Food / retail industry experience valuable
  • EDI experience desirable, but not required
  • Microsoft Office (Excel & Word)
  • Detail-oriented, organized, team player, flexible and adaptable to change
  • Must have excellent communication skills