CivicPlus, LLC Careers

Your Impact

The Sr. Director of Product Management plays a critical role in the development of our core Persona product strategies. This role is pivotal in driving the strategic direction, development, and market success of one or more of our core persona products. The ideal candidate is a strategic thinker, an effective leader, and has a proven track record in product management within fast-paced, high-growth environments.   

About CivicPlus

At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we're empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured.

What You’ll Do

As a Sr, Director, Product Management you will:

• Develop and communicate a compelling product vision and strategy that aligns with the company’s objective and serves to unify the persona offering and furthers portfolio vision  
• Develop and execute product roadmaps in alignment with company goals and market needs and opportunities  
• Ensure the alignment of product strategies with customer needs, internal feedback, market trends, and business goals. 
• Conduct market research and competitor analysis to inform product strategies and identify growth opportunities. 
• Stay updated with industry trends and emerging technologies. 
• Mentor, guide, and directly manage other product team members, fostering a culture of innovation, collaboration, and continuous learning.   
• Oversee the entire product lifecycle from ideation to launch and beyond. 
• Collaborate with engineering, design, sales, marketing, and customer success teams to deliver high quality products. 
• Ensure products meet customer needs, comply with regulatory requirements, and achieve business objectives. 
• Act as the primary liaison between the product team and key cross functional leaders in sales, marketing and client services  
• Present product plans, progress, and performance to executive stakeholders. 
• Engage with key customers, partners, and industry experts to gather insights and feedback. 
• Conduct quarterly product reviews with key stakeholders 
• Define and monitor key product and business metrics to measure success and drive continuous improvement. 
• Ensure on-time, on-budget delivery of products. 
• Implement best practices in product management and agile methodologies. 

What We’re Looking For

We know that excellent candidates come from diverse backgrounds. Even if you don’t meet 100% of the listed requirements, we encourage you to apply!

Preferred Qualifications: 

• Bachelor’s degree in Business, Computer Science, Engineering, or related field; MBA or advanced degree preferred. 
• 10+ years of product management experience, with at least 5 years in a leadership role. 
• Proven experience in managing SaaS products, preferably in the gov tech sector. 
• Strong understanding of government technology trends, regulations, and procurement processes. 
• Exceptional leadership and team-building skills. 
• Excellent analytical, problem-solving, and decision-making abilities. 
• Superior communication and presentation skills. 
• Demonstrated ability to work cross-functionally and manage multiple stakeholders. 
• Certification in Pragmatic Institute product methodology

Why CivicPlus?

This role offers:

• Drive the strategy behind CivicPlus’s core persona products and shape the future of govtech.
• Lead a high-performing team and influence product innovation across the organization.
• Make a meaningful impact in a fast-paced, mission-driven environment.
• Collaborate with executives and industry leaders to bring visionary products to life.

Compensation and Benefits

• Estimated Salary Grade Range: $155,100 - $241,900
  • The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.
• Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more.

Our Hiring Process

• Introductory call with Talent Acquisition
• Interview with the Hiring Manager
• Panel Interview with CivicPlus team members, including an interview project activity
• Offer

Note: The process may vary slightly depending on the role. 

Additional Information

• CivicPlus is currently unable to provide visa sponsorship for this position now or in the future. Applicants must be authorized to work in the US. 
• This position will remain open until November 14, 2025. We encourage you to apply as soon as possible, as applications will be reviewed on a rolling basis, and the posting may close earlier at the discretion of the Talent Acquisition team

Equal Opportunity Commitment

CivicPlus is proud to be an Equal Employment Opportunity employer. We celebrate and support diversity for the benefit of our employees, products, clients, and communities. Reasonable accommodations are available during the interview process.