Support Services Rep
Description
About CivicPlus
At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we’re empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured.
Position Description
This position maintains the web posting of legislation for nearly 3600 online Municipal Codes and creates and updates the index for Municipal Codes. The Support Services Department is also responsible for processing all incoming legislation through email and file share servers. This position helps to ensure all legislation is processed and recorded to the proper client accounts. The Support Services Representative will also be responsible for maintaining the supplementation schedule for over 4500 codification accounts. This role is based out of our Tallahassee, FL. office.
What We’re Looking For:
Note: We know that excellent candidates can have all sorts of backgrounds and experiences, so please don’t hesitate to apply even if you don’t meet 100% of the listed requirements!
- Associate degree or minimum two years’ office professional office experience.
- Excellent command of the English language.
- Strong attention to detail.
- Learn new subject matter quickly.
- Proficient keyboarding skills.
- Experience with Microsoft Office.
As a Support Services Representative, you will:
As a Support Services representative, you will play a key role in maintaining the integrity and accessibility of legislative content and municipal documentation. Your responsibilities include managing the web posting of legislation online and creating, updating, and organizing the index within Municipal Codes. You will oversee the indexing inventory and maintain a well-structured filing system and library of official copies. In this role, you’ll be expected to identify complex problems, analyze related information, and develop effective solutions. You will also review and edit content to align with company standards and strategic goals, ensuring optimal impact. During the layout or digital execution phases, you will proofread materials to guarantee the highest quality final production. Regular communication and status updates with the Supplement Team are essential to ensure alignment and progress.
Compensation and Benefits:
- Estimated Salary Range: $15.38 - $20.28 per hour
- The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.
- Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more.