City of Kitchener Careers

Project Manager (Community Services)

(Temporary Full Time for approximately 15 months)

Competition Number

2024-518

Job Code

0781

Posting Date

November 21, 2024

Closing Date

December 5, 2024 (at 6:00pm)

Job Status

Temporary Full-Time

The City of Kitchener is a vibrant and dynamic city of approximately 292,000, in the heart of southwestern Ontario. As the largest municipality in Waterloo Region, Kitchener continues to be poised for development and growth, enhancing its reputation as a leader in city-building and innovation, with nationally recognized strategies to build its neighbourhoods, its digital infrastructure and its diverse economy.

The City of Kitchener is WHERE you want to work! Learn more about the top reasons to join us:

Why work at the City of Kitchener

Position Overview:

As the Project Manager (Community Services), you’re an integral part of the City’s service culture who takes pride in making a difference and building a vibrant community. You are an experienced project manager and exceptional communicator.

You have a proven track record of managing complex and high-profile capital and strategic projects using project management best practices. You’re a natural planner who pays attention to detail and can work effectively with diverse groups of stakeholders to achieve a common goal and complete projects. You work well with others and build strong relationships with staff, customers, and citizens.

Reporting to the Manager, Service Improvement & Coordination (CSD), the Project Manager (Community Services), will work closely with members of the senior management team, City Council, and key community partners to advance significant capital and strategic projects within the Community Services Department.

Responsibilities:

• Provides expert project management support on high-profile and complex projects (e.g., community centre construction, expansions and redevelopment.
• Ensures projects are implemented using industry standard project management principles and tools.
• Supports department and strategic planning initiatives led by the DCAO/Department Head including, but not limited to, business cases, needs assessments, master plans (e.g., Leisure Facilities Masterplan), service and re-organization reviews.
• Ensures equity, diversity and inclusion are key considerations in community projects by working closely with the Community Engagement Consultant and the Equity, Anti‐Racism, and Indigenous Initiatives Division to develop effective community engagement plans.
• Develops strategic management plans; organizes and coordinates public engagement processes including neighbourhood meetings, notices, alternative engagement formats and coordination of comments for feedback on community projects.
• Manages complex and high-profile relationships with stakeholders and partners (e.g., Kitchener Rangers, EMS, Neighbourhood Associations) on significant community projects with competing priorities not only within the City of Kitchener, but across the Region.
• Writes staff reports, caucus reports, and delivers presentations to City Council to secure approval of project recommendations and budgets for inclusion in the City’s capital budget.
• Supports the Manager of Service Coordination and Improvement (CSD) with confidential projects.
• Performs other related duties as assigned.

Requirements:

• 3-year degree/diploma 3+ years degree/diploma in project management, business, communications or a related field
• Minimum 4 – 7 years direct experience leading and managing complex projects (i.e. Capital projects)
• Preference will be given to those with a Certified PMP designation from the Project Management Institute in addition to a LEAN certification
• Ability to understand, interpret and apply project management processes, principles, and theories to manage the lifecycle of projects to ensure scope, schedule and budget are maintained.
• Demonstrated ability to design and execute a project plan that collaboratively engages a variety of stakeholders while ensuring project timelines are met.
• Ability to communicate with discretion and professionalism to protect confidential information.
• Negotiation and conflict resolution skills to deliberate contract details.
• Planning, organization, and time management skills.
• Ability to interact professionally and diplomatically with a diverse group of stakeholders.
• Knowledge of, and experience in community engagement best practices.
• Demonstrated track record of successfully completing projects on-time and on-budget.
• Superior written, oral and presentation communication skills.
• Demonstrated ability to work well with others and maintain relationships.
• Skill in the use of a personal computer using software packages such as Microsoft Office, Excel, Outlook, Teams, SharePoint.
• Reliable with a good attitude and employment record.

Note: All interested applicants are encouraged to apply. In the event there is no successful applicant with the stated level of education and experience, other applicants will be considered if a combination of their education and experience meets the following pre-determined equivalency:

• Grade 12 Diploma plus up to 1 year of post secondary courses with minimum 4 years’ related and relevant experience or 3-Year Degree/Diploma with minimum 1 year related and relevant experience.

The City of Kitchener is committed to an equity-driven, inclusive, accessible, and barrier-free recruitment and selection process, and to ensuring our workforce reflects the full diversity of the community we serve. We welcome applications from Indigenous, Black, racialized and 2SLGBTQ+ persons, as well as other equity deserving groups.

We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please contact Human Resources at [email protected], or 519-741-2200 ext. 7261 to make your needs known, so that we can support your full and equal participation throughout the hiring process.

We appreciate the interest of all applicants. Only candidates whose skills, experience and qualifications meet the requirements of the position will be contacted.

Please note that as per Human Resources Policy HUM-HIR-110, "Employment of Relatives of Staff Members and Elected Officials":

"The immediate relatives of staff of the Human Resources Division, all Directors, General Managers, or the Chief Administrative Officer and Elected Officials shall not be employed by the City in any capacity.

The immediate relatives of all other Management personnel shall not be employed where such employment would be:

1. within the same Department in the case of permanent full-time, temporary full-time and part-time classifications.

2. within the same Division in the case of students."

Department

Community Services

Division

Office of the GM, Community Services

Union Affiliation

CUPE 791

Number of Positions

1

Hours of Work

35 hours per week

Location

Initial Location

City Hall 

City

Kitchener

Compensation

Salary Range

$81,314 – $101,643 annually

Grade/Band

9