Practice Manager
Description
City Kitty is seeking a thoughtful and compassionate cat-loving practice manager to join our team. Do you speak cat? Providence's funky and fabulous feline practice might be purr-fect for you! Are you smart, capable, fun and willing to take care of clients and patients? If you know that cats need gentle respect, and their families need kindness and understanding, then please contact us. We love cats and their people and go out of our way to make sure they have the best possible experience!
City Kitty is Rhode Island’s premier feline exclusive practice and has been a beloved and iconic part of the community for more than 20 years. We believe that cats deserve to be examined in a facility that caters to them and their family. There is a strong emphasis regarding work-life balance; no weekend hours, ample PTO and 10 paid holidays!
Practice Manager
City Kitty in Providence, RI
WHAT YOU’LL DO:
Serve as the point person for staff questions and routine problems
Responsible for creating a hospital environment that bolsters the morale and retention of doctors and staff
Review monthly financials, oversee staff spending, ensure bank deposits are accurate and taken multiple times per week
Responsible for staff performance and salary reviews, with input from Hospital Partners
Grow a positive work culture to include excellent employee relations and communication
Ensure hospital has positive operational flow
Oversee that the compassionate patient care is the top priority
Collaborate with staff to ensure efficient exam and surgery flow, and hospital operations
Ensure that the OSHA and Safety program is continuously monitored
Creating requisitions for staffing needs, interviewing, and onboarding
Responsible for all Human Resources needs, disciplinary actions, and daily issues
BENEFITS
We’re passionate about helping you reach your greatest pet-ential – both at work and at home.
Great pay with competitive medical, dental, and vision insurance coverage
401K with a company match of up to 4%- after 6 months of service
Generous paid time off to help you achieve your purr-fect work-life balance
Employee Ruff-erral Program
Health Saving Account (HSA), Flexible Spending Account (FSA) and Commuter Benefits
Company-paid life and AD&D insurance
Short-term and long-term disability
Accident, critical illness, and hospital indemnity insurance
Mental Health Resources
Company-paid bonding leave
Continuing education yearly allowance for skills development and uniform allowance
Certification fees reimbursement (eligible employees only)
Free monthly wellness meetings focused on ways to reduce stress and anxiety, led by the medical director
Free quarterly financial wellness classes to provide guidance in areas such as student loan debt, budgeting, improving credit scores, mortgages, and refinancing
Plus, special benefits to utilize for your own pet:
Pet Care: Discounts on veterinary services and products
Pet Diagnostics: Discounts on reference lab testing
Pet Food: Discounts on Purina pet foods
Pet Insurance: Discounts available with our preferred vendor
REQUIREMENTS
Extensive knowledge of the day-to-day operations of a veterinary hospital/hospital setting
Excellent communication skills – both verbal and written
Leadership abilities – collaborative, yet able to work independently
Problem-solving and critical thinking skills
Ability to effectively handle and control incoming animals as needed
Ability to handle complex and/or emotional situations
Strong organizational skills, capable of multi-tasking, and prioritizing
Must be a people person who is kind and caring to all staff and clients
Prior experience working as a Veterinary Technician or Veterinary Assistant is preferred, but we will also consider candidates from the human health industry
An Associate’s or Bachelor’s degree preferred
Certification as a Licensed Veterinary Technician preferred
Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.
Joining our fun and team-first atmosphere comes with a level of support that’s hard to find anywhere else. Everything we do is with purpose – down to the way we invest in our people and create long-overdue change in the industry. We’re hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families.
Employment will require the successful completion of references and background check.
Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.
Learn more about our career opportunities at: https://rarebreedvet.com/careers/
Where uncommon support partners with joy.