IR Administrator

Investor Relations Muntinlupa City, Philippines


Investor Relations Administrator

Alabang, Philippines


About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit

About the Team & Business Line:

Investor Relations is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Investor Relations team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

Your Role:

  • You will be primarily responsible in reviewing of subscription/ redemption/ transfer agreements
  • You will be responsible in following up with investors on missing documentation
  • You will contact the Client for breach approvals and Capital Activity Approvals
  • You will be responsible in maintenance of all electronic and physical investor records.
  • You will ensure investor static data is relfected correctly on AXI/Investran
  • You will be responsible in wire transfer: PB & management company payments
  • You will be responsible in redemption/ distribution payments
  • You will ensure incoming cash is cleared for AML compliance
  • You will monitor the production of investor statements and correspondence
  • You will be responsible to review of  day 2 reporting to monitor FINRA/BPI reports
  • You will be responsible to review of AEOI reporting and escalation to client of any undocumented investors
  • You will be responsible in preparation of Administrator reporting for fund board of directors
  • You will be responsible of appropriate handling of fund manager and investor communication.
  • You will ensure that Moxie Client mailboxes are kept within SLA and up to date on a daily basis
  • You will ensure that KRI/SLA Management: proactively monitor ECM queues and workload to ensure assigned tasks are complete within SLA and escalate any potential backlogs to management
  • You will be responsible in assisting with various team/department projects


About You:

  • You have solid knowledge of IR Processes, procedures, and system, particularly in Local Office related tasks
  • You will be approving IR task(s) or a current SME
  • You have a strong logical and critical thinking skills
  • You must able to work independently with minimal supervision
  • You are proficient in Microsoft Applications (Word, Excel etc)
  • You have strong communication and interpersonal skills with the ability to build effective working relationships internally (Singapore counterparts) and externally (investment managers and or investors);
  • You have good client/business relationship management

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.


We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.