Operations Analyst

Middle Office Solutions Mayaguez Puerto Rico, Puerto Rico


Operations Analyst

Mayaguez, Puerto Rico


About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Middle Office team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

Your Role:

  • You will encompass direct contact and collaboration with our clients, external auditors and third party stakeholders, and internal functions of our operations such as Reconciliations. The Reconciliations function is responsible for reconciling client transactions to third party data, to ensure the integrity and accuracy of the records.
  • Identify and resolve issues described in the third party reconciliations, to ensure that the portfolio is maintained (cash flows and security updates), and that any residual risk is captured and signed off prior to production of financial statements
  • Understand the fundamentals of the reconciliations production process
  • Proactively resolve issues between Citco and broker/counterparty records by liaising with clients and third parties
  • Perform internal control procedures as part of the compilation of auditable month-end signoff packages to support positions, trades and cash prior to handing off to other operational groups
  • Understand financial instruments in order to verify correct security setups and ensure proper P&L capture and risk management reporting
  • Collaborate with and share knowledge and best practices with peers
  • Support the launch or conversion of any new business
  • Maintain positive and professional relationships with clients and other Citco offices
  • Contribute to the continuous improvement and enhancement of operational systems and associated controls and procedures

About You:

  • You have a Bachelor’s Degree or Community College Diploma focused on investments or accounting (an asset).
  • Inquisitive mindset, strong problem solving skills, and drive to learn
  • Knowledge of, or an appetite to learn about, financial instruments such as Common Stock, Bonds, Options, Futures, Forwards, Swaps, and other products
  • Experience working in a professional, deadline driven environment an asset
  • Proficient in Microsoft Excel; experience with advanced formulas, data analysis, and macros an asset
  • Good English communication skills

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.


We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

Citco is an Equal Opportunity Employer. It is our policy to make all employment and personnel decisions without discriminating on the basis of race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, and any other protected status.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.