Senior Operations Analyst

Middle Office Solutions Mayaguez Puerto Rico, Puerto Rico


Senior Operations Analyst

Mayaguez, Puerto Rico


About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Middle Office team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

Your Role:

  • You will be responsible for meeting the daily and monthly deliverables of our client’s Service Level Agreements with a focus on client relationship management. This requires a comprehensive understanding of trading, positions and cash reconciliation processes with prime brokers and counterparties.
  • Produce daily operational deliverables in line with client service level agreements, primarily activity in positions, trades and cash
  • Evaluate cash flows, financing and risk associated with a broad range of investment products including derivatives, debt and private equity
  • Analyze, investigate and resolve issues; prepare reports for assessment and sign off on portfolio and cash risk
  • Prepare auditable support for portfolio and cash positions, in preparation for monthly financial statements
  • Apply critical thought to existing tools, controls and processes; make recommendations and test solutions
  • Support the conversion of any new clients and existing migrations
  • Maintain positive and professional working relationships with investment managers, clients and other Citco offices
  • Review and coach junior staff; assist in the resolution of day-to-day issues

About You:

  • You have a Bachelor’s Degree from an accredited college or university.
  • Professional Accounting/Finance designation (e.g., CFA, CPA) will be considered an asset
  • 2+ years of experience in Financial Services with an exposure to P&L Reporting or Operations processing
  • Product knowledge, Domestic, Global and OTC security markets, Fixed Income and derivative product knowledge
  • Strong customer relationship skills
  • Knowledge of Hedge Funds
  • Ability to manage time effectively, set priorities and meet deadlines.
  • Good English communication skills

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.


We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

Citco is an Equal Opportunity Employer. It is our policy to make all employment and personnel decisions without discriminating on the basis of race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, and any other protected status.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.