Senior Business Analyst – Product Team - Loan Services

Accounting & Structured Finance Jersey City, New Jersey


Senior Business Analyst Product Team - Loan Services

Jersey City, United States


About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1.5 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit


About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the Industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Product team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.


Your Role:

  • Shape and support the Loan Servicing offering model through technical, data, and strategic initiatives
  • Contribute to the expansion and integration of Citco’s technology platforms, with a focus on Cassiopae and our other Loan Platforms used within the Loan Servicing LOB
  • Help execute Loan Servicing’s strategic product roadmap, performing program management and overseeing project team deliverables
  • Analyze strategic business goals, design new product offerings and implement system enhancements to provide efficiencies and new capabilities
  • Help improve the standardisation and governance of Loan Servicing’s platform technologies. 
  • Create and maintain documentation including requirements, design and user manuals
  • Assist in managing system set-up, implementation and testing with internal IT, CFS & Product team stakeholders
  • Identify and deliver innovative technical solutions to build operational efficiencies and enable value-added solutions for our clients
  • Be cognisant of Industry trends and incorporate same where applicable / beneficial to Citco
  • Act as an agent for change across Loan Servicing to ensure Citco is fully utilizing leading industry technologies



About You:

  • 5+ years of relevant industry experience
  • Experience in Loan Servicing or Financial Services is a plus
  • Proven track record of project/program management and delivery
  • Innovative, strategic thinker and creative problem solver
  • Experience in business process improvement, process re-engineering or change management
  • Strong analytical and integration experience with complex data sets
  • Excellent attention to detail and proven ability to multi-task.
  • The ability to work both independently and as part of a group
  • Strong written and verbal communication skills
  • The ability to change the status quo
  • Strong organizational skills with the ability to prioritize in a fast paced and changing environment
  • Experience working with loan servicing system like Cassiopae, Sentry PM and LoanIQ is a plus.


Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.