Payment Administrator

Banking Services Grand Cayman, Cayman Islands


Payment Administrator

Cayman Islands


About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit

About the Team & Business Line:

Citco Bank provides fully integrated transaction, deposit, foreign exchange and credit facilities to our Fund Services and Governance Services clients. Operating in strategic global centres Citco Bank provides access to best of breed process and technology.

As a core member of our Banking team you will work closely with internal stakeholders and cross-functional teams to minimize operational risks and ensure our clients experience seamless delivery across banking services.

Your Role:

  • You will monitor and process incoming and outgoing Swifts related to client funding, while cross checking all in house systems.
  • You will process single currency and FX payment instructions as per Citco’s Service Level Agreement.
  • You will monitor and investigate payments that have hit the repair queue in our Core Banking application.
  • Participate in ongoing analysis of the Repair Queue Report and assist to increase payment STP stats. 
  • You will monitor central team mailbox along with personal email inbox and assist to resolve queries.
  • Create client cases relating to incorrectly formatted payments on the Swift platform.
  • You will carry out intra-day checklist to ensure all daily tasks are completed within designated deadlines.
  • You will review open breaks from the Nostros Reconciliation report assigned to Payments daily.
  • Process journals received from the Finance team.
  • You will report any errors to Management in a timely manner as well as assisting with Incident report write up.
  • You will assist Treasury Back office department with the processing of FX and MM deals.
  • You will facilitate requests from clients or authorized parties on behalf of the client.
  • You will analyze current processes and identifying areas of risk to management.

About You:

  • You have a Bachelor Degree in Finance, Business Administration, Economics or a related discipline, and 1 to 2 years of Payments/ Treasury work experience;
  • You have some understanding of Financial Markets/ Foreign Currencies; Temenos T24, Swift message formatting (e.g. Mt103, Mt202) or Corona systems experience would be an advantage;
  • You are able to work under strict deadlines and have very good attention to detail & accuracy;
  • You are an adaptable team player with a proactive approach to problem resolution who is able to escalate issues effectively to Team Lead, Supervisors or Management.


  • Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.