HR.HR Shared Services Coordinator

Human Resources Muntinlupa City, Philippines


HR Coordinator

Makati, Philippines


About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit

About the Team & Business Line:

Citco Group provides services to our Citco Group of Companies and helps business to succeed in client service excellence.

As a valuable member of our Human Resources team you will work closely with internal stakeholders and cross-functional teams to support business operations and help them to achieve their goals.

Your Role:

This position will work as part of the Business Excellence (“BE”) team as a super user of Oracle EBS helping HR to support the system. This will include providing triage to issues raised by users, helping users resolve non technical and basic user problems, performing data entry and data maintenance tasks such as employee records. Main focus of the role is to participate in the transition from local HR transaction to the global HR process.

This position is a key role within the Citco Group HR Center of Excellence team which is primarily responsible for the HR Operations administration globally

  • The primary function of this role is to act as a super user of Oracle EBS, helping HR to support the system and its users
  • You will Set up and maintain HR Records and Core elements within this area.
  • You will perform adhoc  tasks particularly recruitment and HR related administrative duties
  • You will performs business process analysis and recommend changes to ensure effectiveness
  • You will drive process improvement

About You:

  • You will working within a Shared Services work environment, particularly in HR BE team
  • You have previous experience of Oracle EBS is desirable but not required.
  • You are detail-oriented and have strong communication and interpersonal skills.
  • You have experience working with end users to understand and resolve issues within the system
  • You are detail-oriented and demonstrate strong communication and interpersonal skills and ability working in a local physical and international virtual team.
  • You will analyzes systems issues and identify patterns of problems as issues are communicated. Proactively co – ordinates fixes as required.
  • You must understand high level security and governance procedures while maintaining the Data Privacy laws
  • You are well rounded individual capable of performing several tasks
  • You have the ability to work in a fast paced environment
  • You are mature & proactive person willing to accept responsibility
  • You possess a high degree of initiative
  • You have demonstrated proficiency in interpersonal and communication skills including oral and written English


Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.


We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.