KYC Quality Assurance Officer

Banking Services Willemstad, Curacao


KYC Quality Assurance Officer

Willemstad, Curacao


About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit

About the Team & Business Line:

Citco Bank provides fully integrated transaction, deposit, foreign exchange and credit facilities to our Fund Services and Governance Services clients. Operating in strategic global centres Citco Bank provides access to best of breed process and technology.

The KYC team is responsible for client onboarding, client review and client exit according to established policies and procedures for the Banks within the Citco Group of companies.

The KYC Quality Assurance officer will report into the Head of KYC/TM Americas based in Willemstad, Curacao.

Your Role:

  • You will assist with implementation and strengthening of the Quality Assurance Framework for the Americas Banks;
  • Complete quality assurance on client files associated with the process of Onboarding, Periodic Review, Event Driven Review & Off boarding to ensure they are in line with the Americas Banks KYC framework;
  • Document all findings appropriately;
  • Identify training needs for KYC staff, provide trainings where appropriate and ensure staff compliance with the training program;
  • You will be managing reporting on the quality of the output of KYC officers;
  • You will participate in Team Meetings and QA Meetings;
  • You will assist the management of the KYC department in maintaining the KYC framework;
  • You will directly be involved with management where new standards must be met and propose how they will be met;
  • You will collaborate with Compliance and the Regulatory Reporting Manager to ensure the proper alignment with regulatory requirements;
  • You will work closely with Operational Risk, to ensure all risks are being mitigated at all times
  • Ad hoc projects may rise from time to time.


About You:

  • You have a degree in Corporate Law, Business Administration, or similar proficiency gained through work experience;
  • Minimum of 5 years in KYC and You display expert knowledge and understanding of Know Your Customer (KYC) regulations (including AML/CFT framework) within the financial service industry;
  • You have previous quality assurance experience in KYC work within the financial service industry. Hedge fund industry and/or trust business experience is an advantage, but not a pre-requisite.
  • You are a positive and pro-active person who has the ability to work in a team as well as independently and also to liaise with other departments;
  • You are an excellent communicator with good interpersonal skills.

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.


We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.