Financial Application Support Supervisor

Finance & Tax Dublin, Ireland Cork, Ireland


Supervisor Financial Application Support

Dublin, Ireland / Cork, Ireland


About Citco

Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 6,000 employees in 45 countries we pioneer innovative solutions that meet our clients’ evolving needs, and deliver exceptional service. Our continuous investment in learning means our people are among the best in the industry. And our corporate social responsibility programs provide meaningful and fulfilling work in the community. A career at Citco isn’t just a job – it’s an opportunity to excel in an environment that genuinely supports your personal and professional development.


About the Supervisor Financial Applications Support Role

The Supervisor Financial Applications Support Role is part of a global team involved in supporting and managing enhancements to the internal Financial and HR applications used by Citco. This includes, but not limited to, Oracle eBusiness Suite, Hyperion Financial Management, Oracle Governance Risk & Compliance.
Please note this position is being offered on a 6 month fixed term contract.


Supervisor Financial Applications Support Job Duties in Brief:

  • Functional support of Oracle eBS R12 finance modules (AR, AP, PO, CE, iExp, GL, AGIS)
  • Involvement in system enhancements, working with Finance/Business users to gather requirements and translate into system solutions.
  • Management of responsible enhancements via partnering with internal developers or external partner where applicable, for delivery.
  • Creation/approval of Analysis specs AN.100 using Oracle Unified Method
  • Execution of System Integration Testing & Support for UAT
  • Bugs/Issues – Where things do not work as expected. Resolution via Service desk, Triaged by COE and escalated via EBS Support team, Oracle Support and 3rd Party Managed Support
  • System maintenance activities: New operating units, updating reference information etc.
  • Support, maintenance and testing of integrations, interfaces and other related finance applications
  • Special Projects


About You:

  • 4+ Years hands on experience supporting Oracle EBS (12.1.3)
  • 6+ years working with Oracle EBS – End user experience/Support
  • Experience of ERP Cloud is advantageous
  • Solid understanding of the software release life cycle
  • Competent in reviewing and completing Oracle OUM documentation
  • Strong Microsoft Office skills
  • Exposure to Programs used with Oracle EBS, including but not limited to: Dataload, Config SnapShot, More4Apps, APRO
  • Familiarity with using incident and change management tools. Service desk, JIRA, My Oracle Support
  • Ability to both work well in a team and on individual projects
  • Results focused and excellent attention to detail
  • Ability to work well under pressure and manage multiple priorities


What We Offer:

  • A challenging and rewarding role in an award-winning global business.
  • Opportunities for personal and professional career development.
  • Great working environment, competitive salary and benefits, and opportunities for educational support.
  • Be part of an industry leading global team, renowned for excellence.