Network Engineer (Fixed Night Shift)

Information Systems & Technology Makati City, Philippines


Network Engineer

Makati or Clark Pampanga, Philippines

Full Time Permanent (Hybrid)

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit

About the Team & Business Line:

Proprietary software solutions and innovation are at the core of what differentiates Citco in the alternative investment space. Through our network of global development centres, Citco invests heavily in technology development, security, and infrastructure to ensure our clients continue to receive award-winning products that underpin our commitment to service excellence.

As a core member of our Network IT team, you will work with dedicated professionals to ensure our clients maintain access to their critical information assets while keeping Citco ahead of industry trends.

The Network Engineer report to the Network Team Lead, and are primarily responsible for day-to-day operations and support. They maintain close interaction with many other global and local IT operations groups, application support teams, and development staff globally. They also work routinely with telecommunications carriers, network gear manufacturers and other providers. This position focuses on network infrastructure support, day-to-day operations, but also implements small projects such as hardware refreshes and building out of the network for new offices.

Your Role:

  • Worldwide level 1 and level 2 support for the network infrastructure
  • Maintenance, monitoring and ongoing support of the global Citco network, including WAN and LAN at the datacenters, remote offices worldwide, and external clients
  • Manage chronic problems to closure
  • Show good common sense and decision making criteria when supporting day-to-day operations
  • Troubleshooting within the network scope and outside into other technology areas in assistance of other IT groups
  • Conduct general network maintenance: software upgrades/patching of network devices (firewalls, routers, switches, SDWAN, etc).
  • Participate in the on-call support rotation with the flexibility with working shifts to meet the needs of the business across multiple time zones


About You:

  • Bachelor's Degree or technical qualification prevalent to the position
  • At least 5 years of experience related to networking with strong knowledge and extensive hands-on experience in the following areas and technologies:
    • TCP/IP protocols (TCP, UDP, FTP, GRE, IPsec, etc.)
    • OSPF multi-area.
    • BGP v4 (iBGP and eBGP).
    • Cisco routers, branch office to datacenter grade (ASR1000 series, ISR4000 series 2900/3900, etc.)
    • Meraki switches and office/campus grade Cisco switches (MS250, MS425, Catalyst 3750, 3960, 2960).
    • Cisco Nexus switches (Nexus Nexus 77xx, Nexus 9K, Nexus 3K).
    • Vmware Velocloud SDWAN.
    • IPsec site-to-site VPNs, and remote access VPNs using Pulse and Palo Alto Global Protect.
    • Firewalling, access lists, protocol inspection.
    • Palo Alto firewalls and their administration using Panorama.
    • LAN switching, Spanning Tree protocol, VLANs, dot1Q trunking, LACP port-channels, vPC, VSS.
    • QOS on the LAN and WAN.
    • Load balancing traffic across server farms, load balancing algorithms, health probes.
    • F5 load balancers (F5 Big IP) or other load-balancer platforms.
    • Wide area network circuits and services (MetroE, OCxx, MPLS, DS1/DS3, etc.)
    • Clear understanding and proven experience on implementing network hardware redundancy.
  • Other helpful skills include:
    • WAN acceleration/optimization (Riverbed Steelheads appliances).
    • Dynamic routing interaction with ISPs using BGP.
    • Clear understanding of how network monitoring using ICMP and SNMP.
    • Operational experience with TACACS+/Radius authentication systems (Cisco ISE).
    • Experience with Netflow analysis and using Netflow collectors.
    • Basic user level knowledge of Linux operating systems.
  • Strong verbal and written communication skills
  • Ability to build relationships and work well across functions
  • Experience in a collaborative team environment, accepting workload and responsibilities
  • Must be able to manage multiple assignments simultaneously and have strong organizational skills; ability to prioritize and oversee multiple initiatives in a fast-paced environment
  • Demonstrates a strong customer orientation, and strategic thinking with an entrepreneurial spirit
  • Demonstrates cross-functional expertise and the ability to thrive in a highly complex environment


Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.