Senior Business Analyst

Business Development & Marketing Makati City, Philippines


Senior Business Analyst

Makati City - Philippines


About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit

About the Team & Business Line:

For over 75 years Citco has developed an ethos of service excellence and partnership in corporate fiduciary and administration that our clients rely upon. Through our global office network we provide a full suite of corporate administrative services to set up, administer and maintain corporate entities throughout their life cycle.

Working with our Governance Services team, you will work with multinationals, corporates and private clients to provide critical support that helps them meet the increasing regulatory and compliance requirements that shape the industry.

Your Role:

  • You will work with senior manager and sales management team to define the general records keeping and reporting requirements for sales information
  • You will design and maintain the information framework in current and future databases to accommodate these requirements
  • You will work with analysts from different work streams in the sales process to ensure that the expectations of their respective business units are met
  • You will act as the primary point of contact for matters relating the sales database and CRM system in use
  • You will act as the project manager for any changes related to the sales database, or transitions from one system to another
  • You will, along with the other technical resources, provide training to sales end-users on CRMs and databases
  • You will work with the business to design and generate monthly KPI reports for individual offices
  • You will provide support to the senior manager for projects that require data analysis



About You:

  • You have a degree Computer Science or other IT related courses, or Business Administration, Math or Library Science and similar programs with strong focus in Data Science or Analysis; or you have sufficient work experience in the same function
  • You have at least 3 to 5 years experience working with Business Development or Sales team in an analytics related function, of which at least 2 involved performing similar functions as described in the role description
  • Your work experience includes working for a multinational company, or one with international stakeholders
  • You have advanced skills in Microsoft Office applications, particularly Excel and Access, and familiarity with data is structured for off-the-shelf recording systems (such as Microsoft Dynamics and other CRM systems)
  • You practice good judgement in terms of handling information that may be confidential
  • You have excellent written and verbal communication skills


Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.