Payments Administrator

Banking Services Grand Cayman, Cayman Islands


Payments Administrator

Grand Cayman, Cayman Islands


About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit

About the Team & Business Line:

Citco Bank provides fully integrated transaction, deposit, foreign exchange and credit facilities to our Fund Services and Governance Services clients. Operating in strategic global centres Citco Bank provides access to best of breed process and technology.

As a core member of our Banking Operations team, you will work closely with internal stakeholders and cross-functional teams to minimize operational risks and ensure our clients experience seamless delivery across banking services.

Your Role:

  • You will monitor and process incoming and outgoing Swifts related to client funding, while cross checking all in house systems.
  • Process single currency and FX payment instructions as per Citco’s Service Level Agreement
  • Monitor and investigate payments that have hit the repair queue in our Core Banking application
  • Participate in ongoing analysis of the Repair Queue Report and assist to increase payment STP stats
  • Monitor central team mailbox along with personal email inbox and assist to resolve queries
  • Create client cases relating to incorrectly formatted payments on the Swift platform
  • Carry out intra-day checklist to ensure all daily tasks are completed within designated deadlines
  • Review open breaks from the Nostros Reconciliation report assigned to Payments daily
  • Process journals received from the Finance team
  • Report any errors to management in a timely manner and assist with incident report write up
  • Assist Treasury Back office department with the processing of FX and MM deals
  • Facilitate requests from clients or authorized parties on behalf of the client
  • Analyze current processes and identify areas of risk to management

About You:

  • You have a Bachelor’s Degree in Finance, Business Administration, Economics or a related discipline, and 1 to 2 years of Payments/Treasury work experience.
  • Understanding of Financial Markets/ Foreign Currencies; Temenos T24, Swift message formatting (e.g., Mt103, Mt202) or Corona systems experience would be an advantage
  • Able to work under strict deadlines and have very good attention to detail and accuracy
  • Adaptable team player with a proactive approach to problem resolution, who is able to escalate issues effectively to Team Lead, Supervisors or Management.

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.


We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.