Client Services Private Equity - EVP

Fund Accounting Luxembourg, Luxembourg


Description

EVP - Client Services Private Equity

 

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Fund Accounting team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

Your Role:

  • You will be primary point of contact for clients and will develop C-Suite relationships with them.
  • You will manage client profitability – you will perform periodic analysis of revenue vs cost, and will analyse trends and communicate findings to Senior Management.
  • You will be responsible for revenue enhancement – cross sell Citco products & services to existing clients, as well as for new revenue generation – you will support sales initiatives.
  • Your responsibility will also be accounts receivable – to manage/monitor timely receipt of fees.
  • Communication is key – we expect you to establish client communication matrix to ensure appropriate channels are in place (periodic health checks etc.).
  • You will establish, manage & monitor client SLA’s and generate MIS KPI reporting for internal and external consumption.
  • You will be working on new client on boarding alongside our integration team to establish plan for new client setup and transitions.
  • You will collaborate with Operations group, Financial Statement group, Tax group, and Investor Relations group.
  • Some project based tasks might be part of your job – as example to manage new initiatives / change being rolled out to clients.
  • You will have to ensure RAG rating of client is in line with Clients view of the relationship by maintaining CRM system.
  • You will meet clients on periodic basis to evaluate service quality and identify client priorities.
  • You will assist in the resolution of complex client issues by reporting weekly updates to Senior Management.
  • You will be responsible for Risk Management by conducting CRA’s where appropriate.
  • You will play an advisory role by demonstrating technical accounting/industry knowledge to clients.
  • You will notify Clients about changes / enhancements to Citco’s Product / Service offering.

 

About You:

  • You have 15+ years Private Equity experience working at a fund administrator or Private Equity fund.
  • You have strong leadership skills and supervisory experience of other professionals.
  • You are great in negotiation, business planning and budgeting, margin analysis, rating agency relations and technical accounting. 
  • You know what Investran is.
  • You have a knowledge of US Generally Accepted Accounting Principles and other comprehensive basis of accounting.
  • You have experience in reviewing and preparing general ledgers and financial statements.
  • You can demonstrate your project management skills with attention to detail and prove the ability to multi-task.
  • You are great communicator.
  • You hold a degree in Accounting or related field, CPA designation would be an advantage.

 

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

 

We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.