Store Manager

Store Management Positions East Hampton, New York Bridgehampton, New York Southampton, New York


Since 1912, Citarella has been a part of New York. Our name is synonymous with freshness, quality, and value. In a city that offers overwhelming variety, we proudly offer the largest selection of fresh seafood & aged prime meats along with prepared foods and gourmet groceries.

While growing, we have maintained our commitment to providing the best quality, value, and service, and are seeking like-minded individuals to join our growing team as a Store Manager


  • Minimum 5 years of management experience in a food/grocery or retail operation
  • Demonstrated track record of workplace achievement in the selection, coaching, and development of employees.
  • Proven ability to drive customer satisfaction, financial performance and employee satisfaction.
  • Ability to work with performance metrics, product specifications, and management systems
  • Proven experience managing a team within a multi-department operation
  • Proficient knowledge and understanding of food and beverage
  • Exceptional guest service skills
  • Excellent oral and written communication skills
  • Expertise in health, food safety & sanitation procedures (Dept. of Health/ Dept. of agriculture experience is a plus)
  • Coaching and staff development experience
  • Knowledge and ability to operate basic kitchen equipment
  • Excellent interpersonal, time management, and organizational skills
  • Ability to work a flexible schedule including nights, holidays, weekends.
  • Must be computer proficient
  • Must be willing to travel to different store locations to meet the demands of the business
  • Must be able to meet physical demands of the position including standing for extended periods of time, bending, pulling, pushing, carrying up to 50 pounds, etc.

Overview of Responsibilities
  • Oversee all aspects of daily store operation
  • Track, analyze, and act to improve store performance at all levels
  • Foster positive work environment and lead by example
  • Hiring, training, and motivating store teams
  • Ensuring the store products meet or exceed quality standards and are merchandised according to brand standards
  • Achieving and exceeding profit goals while maintaining expense controls and increasing sales
  • Focus on customers satisfaction and needs and hold employees accountable to provide the same superior service through best practices
  • Oversee store merchandising, department ordering/receiving, waste and returns
  • Oversee department and store schedules
  • Ensure team members adhere to Company policies, procedures, and guidelines
  • Oversee control of all inventory, product cost, cash handling, and purchasing
  • Oversee and monitor handling of cash, safe, registers, POS transactions
  • Oversee and execute all the necessary reporting and admin duties: Invoices, Payroll, Inventory, etc.
  • In addition, other duties, tasks, projects as per business need

In return, we offer!
Competitive Wages, Medical/Dental /Vision, life insurance benefits, Flexible Spending Accounts, Employee Discounts, Paid Time Off, 401k Retirement Savings Plan with Company Match!

Citarella is an Equal Opportunity Employer (EOE)