Senior Project Manager

PRIME Research US Ann Arbor, Michigan


Description

Position at Cision US

Senior Project Manager - Ann Arbor, MI

 The Senior Project Manager (SPM) plays a crucial role in growing a Fortune 500 client, managing an internal project team, and delivering superior client service. 

 The SPM holds overall responsibility for on-time, accurate delivery of an agreed media analysis.  To achieve this, the SPM will sit on-site at the client and acts as owner on matters pertaining to report production and the data contained within reports.  The SPM also proactively raises opportunities to expand the analytics relationship and identifies additional tools/ways that Cision Insights can support our clients.

 This SPM has project management responsibilities for a team of analysts assigned to them.  They are responsible for training and coaching junior employees on a day to day basis to ensure consistent levels of service and delivery.

 Responsibilities:

 Lead day-to-day client contact and proactively assist in growing overall analytics relationship

  • Organize pre-report calls with clients to discuss priorities for the reporting period
  • Lead meetings where insights are presented to the client to deliver specific findings and understanding of how evolving client needs will affect the brief
  • Present and review reports with clients to ensure business objectives are being met
  • Identify new business opportunities with existing clients through up-selling and/or cross-selling
  • Provide frequent and clear communication of account progress, health and profitability to the Sector Director and other Senior Management
  • Project administration tasks, including cost monitoring and profitability modeling

Lead and execute PR/media services programs

  • Identify a clear understanding of client’s business objectives and communication priorities
  • Specify a process plan for resource and tasks to ensure project can be completed
  • Manage account teams responsible for producing the report to ensure that deliverables reach the client on-time and to brief

Own on-going quality control to ensure excellence, consistency and use of industry-leading practices

  • Assure the overall quality of each deliverable to the client
  • Review every client deliverable to ensure it meets the highest possible standard
  • Report on quality of client specific analysis components and provide feedback to team individuals

 Qualifications:

  • Bachelor's degree (B. A.) from four-year college or university
  • Minimum 5 years of experience in client and project management, with knowledge/experience within PR/Communications strongly preferred
  • Experience in basic people management preferred

 To perform the job successfully, an individual must demonstrate the following knowledge skills and abilities:

  •  Understanding and experience of media evaluation industry
  • Client facing and relationship building experience
  • Proven ability to deliver projects on time, on budget, and to brief
  • Experience in profitable running of client accounts
  • Knowledge of PR planning and how this translates into identifying target audiences, PR campaign strategy, key messages, target media and activities
  • Experience of data interpretation to garner insights
  • PowerBI experience preferred

 About Cision:

 Cision Ltd. (NYSE: CISN) is a leading global provider of software and services to public relations and marketing communications professionals. Cision's software allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact. Cision has over 4,000 employees with offices in 15 countries throughout the Americas, EMEA, and APAC. For more information about its award-winning products and services, including the Cision Communications Cloud®, visit www.cision.com and follow Cision on Twitter @Cision. 

 Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to building an environment where all employees are set up to thrive and reach their full potential. We believe diversity, equity and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge, the largest CEO-driven business commitment to advance diversity and inclusion within the workplace.

 Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses. 

 EEO/AA employer M/F/D/V, 41 CFR 60–1.4